Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5
Perfect for the office
on March 26, 2011
Posted by: MCRAZY
from Las Vegas, NV
I work in an office with 31 other women. We all love this coffee maker. It's fast enough for us to get a cup of coffee in between phone calls, and quiet enough not to disturb the others while they work.
Pros: Fast, Stylish, Quiet, Easy to use
Cons: Fragile
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Love, love, love this machine
on March 25, 2011
Posted by: Maui Wahine
from Conover, NC
My daughter gave me the B60 for Mother's Day almost 2 years ago. I drink coffee everyday, and my husband doesn't. So this is the perfect machine for me. I don't have to make a pot, and throw the left over away, or drink the extra for several days. I have a fresh cup everyday. The only complaint I had was it was very noisy. I finally decided to research this problem, and discovered other's with the same problem. [...]I went last night took my old one back and they gave me a new one. It is so much quieter than the other one. Now I am 100% satisfied. I would highly recommend you purchase one.
Pros: Durable, Multiple Settings, Stylish, Easy to use, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Saves on wasted Coffee
on March 22, 2011
Posted by: Steph
from Ottawa, Ontario
Picked up the B66 version, which is essientially the same. Bought it because, like others, would make a pot of coffee with most of it going to waste because we ended up only wanting a cup instead of two... This way we can make one cup when we're ready for it, with the side benefit of being able to choose different blends for each of us to suit our own tastes. Not having a pot or basket to clean afterwards is also a huge bonus, although that'll change a little once we start using the mykup more. On the downside, there's really only two things; would be nice to be able to program our own cup sizes, as most cups don't fall into the standard 6-8-10oz (and they need to change their documentation..they had sizes listed as 5.25, 7.25 and 9.25oz...) The second thing is temperature control. Was excited when I saw this, but then noticed the range was extremely low (187 to 192F I believe). For Tea, Temperature should be as low as 160F and over 200 for others...Would be nice to have a wider range of choices. Even for Coffee, Temps should be around 195F range. Otherwise been very happy with the purchase.
Pros: Stylish, Easy to use
Cons: Limited Cup Sizes, Temperatures limited
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Took forever to de-scale
on March 21, 2011
Posted by: deemcmnn
from south range wi
even tho I had problems with the de-scaling I like how the coffee pot works.. I only hope it keeps working. I had my doubts for awhile, the de-scale would not shut off and it would'nt expell water. finally gave up and let it sit for a few days. Checked one last time and finally started working.
Pros: Easy to use, Hot coffee when you want, Multiple Settings
Cons: Would not expell liquid
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE IT... BUT KNOW ABOUT THE WARRANTY
on March 20, 2011
Posted by: Needing my daily fix!!!
from Richmond, VA
We love this coffee maker and received it has a Christmas present 2009. However, this past Dec. 2010 it started leaking from the bottom of the coffee maker. After troubleshooting with customer service today, March 21st, they are sendning me another coffee maker. Just know your warranty is good within a 15 month window(not just the normal 12 mo.). Good to know, right?
Pros: Stylish, Easy to use, Multiple Settings, Durable
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Pros and Cons...until warranty exp.
on March 20, 2011
Posted by: Helene
from Northern California
Great for household with single coffee drinker. I can make just the right amount I want and not waste coffee. It is rather loud when brewing, but it was worth the convenience....until the warranty ran out. I have descaled regularly, but now I'm getting "short cups" and overflow in the reservoir, and after a day of repetitive descalings without any change, I've figured it's dead. Sadly, this has occurred just about one month after warranty expiration. This is my first Keurig and I'll be reading other comments (here and online) to see if this is an issue, as I'm hesitant to purchase another. Maybe it's time (and signal) I just cut out the coffee altogether. :(
Pros: Less waste of coffee, Convenient, Easy to use
Cons: Cups are expensive, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Not a durable product
on March 20, 2011
Posted by: Navyguy
from Pasadena, CA
I am on my third one. I use it once a day Mon-Fri. They are not durable and after a few months begin to not brew the size cup you select.
Pros: Easy to use, Accommodates All Cup Sizes
Cons: Fragile, HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Did not last
on March 19, 2011
Posted by: Steve
from Rancho Cucamonga, CA
worked fine for several months but now it turns off after every cup and each cup takes about five minutes we did recommend at first until this problem surfaced we do not recommend any more
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com