Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
5
Best coffeemaker ever had!
on September 2, 2011
Posted by: coffeelover
from Sevierville, TN
This is without any doubt the very best coffeemaker on the market. I have had mine for two years, no problems, GREAT coffee. I am going to buy them for Christmas gifts! Everybody that visits my home is impressed and wants one.
Pros: Stylish, Easy to use, Multiple Settings, Accommodates All Cup Sizes, Durable, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great!
on September 2, 2011
Posted by: Robbie
from Toms River, NJ
This is the best purchase I have made in years! Since I am the only person in the household, making coffee in a pot the old way found me wasting a lot of coffee. It is fast & delicious. My favorite coffees are Dark Magic or Donut Shop.
Pros: Easy to use, Stylish, Accommodates All Cup Sizes, Multiple Settings, Fast, Durable
Cons: HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
The BEST coffee brewer I've ever used
on September 2, 2011
Posted by: Greg G.
from Florence,SC
This is simply the BEST coffee brewing system I've ever used and I've used them all.
Pros: Accommodates All Cup Sizes, Easy to use, Fast, Multiple Settings, Stylish, AWESOME
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
I wouldn't buy this product again
on August 31, 2011
Posted by: RR
from Garland, Texas
This is my second brewer. The 1st began smoking then shut down after 1 year. The 2nd won't stay on to make the coffee; and it began shutting down after 1 year. I drink 1 cup of coffee per day and this is frustrating. It's great for company when it works.
Pros: Multiple Settings, Stylish, Easy to use, Accommodates All Cup Sizes
Cons: Pricey / Poor Value, Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Should last longer for the money.
on August 31, 2011
Posted by: Ham10214
from Bellevue, OH
Very disappointed my brewer just died!!! I have had it about 2 years. I have had the issues with it not priming and automatically just shutting off. I just think that with the money that is spent on these machines, they should last longer. The coffee tastes awsome though.
Pros: Easy to use, Stylish, Multiple Settings, Accommodates All Cup Sizes, Fast
Cons: Pricey / Poor Value, Complicated
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
would buy again and again.
on August 28, 2011
Posted by: cruise girl
from Fremont, MI
Have had my brewer for 2 1/2years and it just died. Called the Company and was told to clean out holes which I did, but to no avail. I did buy a new one from the Tech because I have been spoiled by the brewer. We also have one in FL and had to replace it right after purchasing it, but had no trouble with the company with that, it was well within the 1 year warrenty.
Pros: Fast, Easy to use, Multiple Settings, Accommodates All Cup Sizes, Stylish
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
I knew it was too good to be true !
on August 25, 2011
Posted by: Want a good cup o'Joe
from Lewisville, NC
I drink coffee very sporatically. Some days 3 cups, other days none. Even though I don't have to have it everyday, I really enjoy my coffee and want it to be right. My mom gave me this machine after she purchased her own. She loves hers, I am not as thrilled. Although I love the ease of the machine and the size, I am unhappy with the cup of coffee that comes out of it. My machine started making inconsistent cup sizes of coffee after about 6 months. I tried multiple brands of K-cups to find a taste that I could "tolerate". Now after 18 months (even after running vinegar through it and cleaning the puncture needle) it will barely dribble out coffee some days but make a full cup the next time. I am hesitant to go with this brand again.
Pros: Stylish, Easy to use, Accommodates All Cup Sizes, Fast, Convenient, Multiple Settings
Cons: Not durable, Pricey / Poor Value, Decent cup of coffee
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
A real love - hate relationship...
on August 22, 2011
Posted by: Tired of the Drip
from San Diego, CA
I love this brewer and I hate this brewer. I love it for the single serve, great tasting coffee... but hate it for the fact that I've had to replace 4 of them in the past year due to pump problems and the latest had issues priming from the start. Keurig was kind enough to replace my defective machine one of the times and others I've returned to the store. After reading so many reviews talking about pump problems I've decided to invest in a Keurig OfficePRO. I'm hoping for a much better result.
Pros: Fast, Easy to use
Cons: Easily Breaks, Fragile, Pricey / Poor Value
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com