Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
3
Overall - Great Product
on December 14, 2012
Posted by: Purdue University Engineering Student
from West Lafayette, IN
Verified Purchase:No
This is a great product overall. I have used it every morning for my coffee fix for a year and a half now. The overall quality of the product seems to be high. Maintenance has not been necessary. The programable auto on/off feature is useful as well. My only complaint comes to the quality of coffee that this product produces. The strength is inconsistent and most of the time, weaker than desired. I prefer very strong coffee which may make my opinion bias but I must say this seems to be a dominant issue. I have found that by using a strong K-Cup such as Starbuck's Pike Place helps with this. By "inconsistent" I am referring to the weakness of the coffee. There are times when it is weaker than others. I have also had problems with the temperature of the coffee not being very warm at times, but this is a rare occasion. Overall, this is a great product, however; there is undoubtably room for improvement.
Pros: Easy to use, Fast, Convenient
Cons: Inconsistant, Weak coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
stopped working/no power
on December 19, 2012
Posted by: Yvonne
from St. Louis, MO
last week it just stopped working, no power to it, I called Keurig and they are sending me a new on, I use it every day and miss it! I Love this coffee maker, didn't realize how much until I didn't have it anymore, can't wait to get the new one. They are very nice to deal with.
Pros: Easy to use, Accommodates All Cup Sizes, Multiple Settings, Fast, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Did not work at all. Very disappointed.
on January 4, 2013
Posted by: Disappointed
from Knoxville, TN
Verified Purchase:No
Did not work at all.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Stopped working
on February 25, 2013
Posted by: J. J. Harris
from Johnstown, PA
Verified Purchase:No
Don't buy this! Mine lasted 2 years and had nothing but problems.
Pros: Multiple Settings, Easy to use, Fast
Cons: Poor Product, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
I have a k60 and its the greartest
on April 26, 2014
Posted by: ork2014
from crossville,tn.
Verified Purchase:No
I have a cup of coffee at lest once every morning to start the day out.It makes the best coffee in the world next to [S*******s] i'm sorry I just can't get any better than them.Laying all aside ask for any machine better tha this one for the money I spent so thanks
Pros: Easy to use, Have Had A Year Works Fin, Accommodates All Cup Sizes, Easy To Use From Day One, Durable, Cup Sizes Not A Problem
Cons: HARD TO CLEAN, Can Be Hard To Clean
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Meh
on May 19, 2014
Posted by: Tree Frog
from Greensboro, NC
I would never have thought of buying one for myself even though several friends love theirs. The novelty wore off pretty fast for me. For one thing, I would rather have a carafe with several cups of coffee rather than dealing with single servings every time. For another, the special K-cups are expensive. I tried to save some money by using the reusable devices, but it was just more trouble than it was worth. I ended up giving mine to my son and daughter-in-law. They don't use it very often for the same reason. This appliance will probably be consigned to the attic storage or a yard sale.
Pros: Multiple Settings, Accommodates All Cup Sizes
Cons: Complicated, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Meh
on July 1, 2014
Posted by: Jennyfromdablock
from North Carolina
I like it but sometimes it doesn't want to brew. I wish I had more cup sizes. With limited choices I feel like I have to use more kcups which uses more money. I do have a coffee maker that makes a pot. I tend to use it more since its just overall simple than Keurig
Pros: Stylish, Easy to use
Cons: Fragile, Limited Cup Sizes, Needle Breaks, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
good
on March 8, 2016
Posted by: ji
from san
Verified Purchase:No
good
I would recommend this to a friend!
Written by a customer while visiting keurig.com