Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
This JUNK lasted 4 weeks.
on February 8, 2011
Posted by: Thad
from Ontario
Got it for Christmas. Cost : ~ [$]Time it lasted : 4 weeks.What a waste.All I wanted was 2 cups of coffee in the morning.However the machine was only capable of making one cup before it just quit.
Pros: Stylish
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Noisy but love the coffee
on February 15, 2011
Posted by: Meoh
from Frederick, MD
I use this every day and I do not waste coffee anymore. The only problem I have is the amount of noise it makes. In an apartment, the neighbors can hear this coffee maker when it fills from the reservoir. Not happy with that but love that I'm not wasting coffee anymore and it's very easy to use and clean.
Pros: Easy to clean, Easy to use
Cons: Limited Cup Sizes
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
2
after two months it won't pump
on February 16, 2011
Posted by: art
from middle of nowhere, il
After two months this thing refuses to pump and the message to prime it comes up.
Pros: Easy to use, Multiple Settings, MAKES GREAT COFFEE
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
It doesn't last
on May 18, 2011
Posted by: tsb
from cairo, ny
I enjoy coffee using this coffee maker but it simply stop running one day after 1 1/2 years of use. Not pleased that it didn't last longer.
Pros: Accommodates All Cup Sizes, Stylish, Multiple Settings, Easy to use
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Weak coffee
on July 25, 2011
Posted by: Bolts Fan
from Tampa, FL
Just got this on 7/19/11 and very disappointed. My spouse has the same model at work and commented the coffee at work is consistantly stronger using the same brand, blend, etc. Tried all different brands/strengths in the sampler that came with it and all tasted weak. Called Keurig and they are shipping me a replacement model.
Pros: Easy to use, Stylish, Fast, Multiple Settings
Cons: Weak coffee
Written by a customer while visiting keurig.com
Customer Rating
4
Really good coffee maker.
on August 12, 2011
Posted by: Old Devil Dog
from Marietta, GA
Over the past couple of years, weekend mornings always started with the "are you going to make coffee or not" discussion. No longer. The single cup at a time is beautiful. Short, sweet and simple. There are 2 HUGE downsides to this model though. No auto shut off (the wife has forgotten a few times to turn it off in the morning and the unit is HOT by the time I get home in the afternoon) and the lack of the 12oz dispense on this unit. Why the removable tray if you do not allow 12oz? Paying an extra $30 for these two items to me is not worth it and borderline ripoff. But that is marketing. Zero problems (knock on wood) so far. Been using filtered water from our Brita pitcher.
Pros: Stylish, Easy to use, Fast
Cons: Limited Cup Sizes, No auto shut off
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
The BEST coffee brewer I've ever used
on September 2, 2011
Posted by: Greg G.
from Florence,SC
This is simply the BEST coffee brewing system I've ever used and I've used them all.
Pros: Accommodates All Cup Sizes, Easy to use, Fast, Multiple Settings, Stylish, AWESOME
Cons: none
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Slightly disappointed
on October 21, 2011
Posted by: Sue
from Pennsylvania
I bought my first Special Edition brewer a year ago and I thought I purchased a brewer that would last a long time. This past January my brewer died and I called customer service. They asked me a few questions and said a new brewer would be shipped to me in a few days. It's not even a year later and the replacement died. I again called customer service and they again sent me a new brewer. I can't say enough about how GREAT Keurig customer service is. I just hope this second replacement lasts longer. I am really careful with my brewer so I don't understand why they don't last longer. A few co-workers have had the same problem.
Pros: Accommodates All Cup Sizes, Multiple Settings, Easy to use, Stylish, Fast
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com