Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
3
Great cup of coffee, but
on December 17, 2011
Posted by: Ed
from Murfreesboro, Tn
I've got to say, it makes a great cup of coffee and I really love the machine, however, after almost every cup, I have to remove and replace the tank because the display shows 'prime'. Even with a full tank, after almost every cup! This should not be! It's agrivating. This is my second brewer to have this problem. Keurig replaced the first machine at no cost to me! That really exceeded my expectations! They have a wonderful customer service department. I guess this issue is just a character flaw with the machine. I'll continue to use it, but don't like having to remove/replace the tank after every cup.
Pros: Fast
Cons: Complicated, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Best Model
on December 17, 2011
Posted by: pameru
from detroit,mi
Its a great product and was perfect for me...im busy and decide to drink a coffee quick, so this was great for my jus decide when i want the coffee,pop in the cup and brew. Its also great for a small office![url=http://www.wix.com/keurigcoffee/review]B60[/url]
Pros: Stylish, Easy to use, Multiple Settings, Fast
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
5
Great Machine!
on December 16, 2011
Posted by: coffeelover
from Detroit, MI
I absolutely love this machine! I totally recommend it! Great coffee machine for a great price. I actually got mine through a different website and I really love it. My coffee is done in less than a minute and the machine is really efficient. http://www.wix.com/keurigcoffee/reviewThere's an article on there that I liked, check it out, and get this machine its awesome!
Pros: Stylish, Easy to use, Durable, Fast, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
My favorite coffee brewer
on December 14, 2011
Posted by: Diane the coffee lover
from Bossier City, LA
We have had the same brewer for several years and it always functions as it should. I especially like it on the days when my husband is off work and I want one cup before work; instead of brewing a whole pot and throwing it out. I drink coffee all day long and my favorite is from my Keurig brewer. If there is one thing I wish about my brewer is that it was quieter during the brewing process.
Pros: Durable, Easy to use, Accommodates All Cup Sizes, Multiple Settings, Fast
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE the SPECIAL!
on December 14, 2011
Posted by: mdkarr
from Washington State
My husband uses it for water and likes very hot water. Before he used our other coffee maker and then microwaved the water to make it hotter. But with the special we programmed the temp of the water which is perfect for him. He does have a larger mug so he just uses the large and the small cup sizes to fill his mug. For me - it is perfect as it is one in the morning when I need it and it turns off automatically. Even when we turn it on, it doesn't take that long to heat up for a cup. And we love the ability to use a bag of coffee instead of putting more plastic K-cups in the landfills even though they are convenient too.
Pros: Easy to use, Fast, Multiple Settings, Durable
I would recommend this to a friend!
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
4
Perfect for Me
on December 13, 2011
Posted by: daycare momma
from chicago
I am a new mom and I own a home daycare so although I dont over indulge (nursing mom) I need one in the morning and one in the afternoon to keep me on my toes. I was given this as a gift a year ago while I was pregnant. I didnt use it much (although I did indulge in delicious hot cider k-cups from time to time) and I had never been much of a coffee drinker. Once the baby came and the daycare started, so did my 2 cup a day coffee habit. I love the one cup brewers so I can try all different kinds of coffee. I still need flavored creamer or creme and sugar, but I use this appliance every day. its a bit noisy and due for a cleaning, but its still working out great! Best gift from the last year.
Pros: Multiple Settings, Fast, Easy to use, Durable
Cons: HARD TO CLEAN, Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Do Not Buy Brewer
on December 13, 2011
Posted by: Amanda
from Kirtland, OH
I have had my Keurig for only 1 year and it already broke! I am a working mother of 2 young children and when i emailed the company they sent me a generic email back saying to call the repair sercive! I dont have time for that! I made 1 cup of coffee a day and it already broke?! Plus when i did make a cup the ounces were always off i would have to brew 2 times to get the "10 ounce" cup of coffee. Very unhappy i am going to switch to Tassimo. So if you buy one and it does break good luck getting it fixed or contacting anyone!
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love It
on December 12, 2011
Posted by: Dan
from Clinton Twp MI
GREAT FOR AFTERNOON COFFEE
Pros: Stylish, Easy to use, Accommodates All Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com