Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
I would never buy one. This was a gift.
on December 26, 2009
Posted by: Robert B
from Chicagoland Area
Verified Purchase:No
We got this for a gift and its not something that we would not go out and buy. I did pick up the filter so we can use our coffee. Also in time the fad will pass and they will stop making the kcups and your S.O.L with a 12 lb boat anchor on your counter top. I have a 12cup Krups that is about 15 years old and works like a champ. This thing takes up more space and is only good for one cup at a time. If you have guests over you will need to pull out the old coffee maker its a waste of money for the kcups. [$] for 60 cups of coffee? Do the math. This things a fad...
Pros: Easy to use
Cons: Big footprint on counter, HC powder still in kcup
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Terrible tasting coffee
on January 13, 2010
Posted by: Anonymous
from None
Verified Purchase:No
I just received this coffeemaker as a gift. I made my first cup of coffee this morning and it had to be one of the worst tasting cups I have ever had. It tastes exactly like the vending machine coffee you might get at a rest area....hot water with a watered down coffee type flavor.
Pros: Easy to use, Stylish
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
very disapointed
on March 2, 2010
Posted by: woodworker1946
from Haverhill,ma.01830
makes a great cup of coffee,while it functions right but after we had it for about 4 weeks we started having problems with it not making a full cup no matter what size you push, WATER STARTS POURING OUT THE VENT TUBE, BACK INTO THE WATER RESERVOIR.TO BAD THIS IS A GREAT CONCEPT,BUT UNTIL THIS PROBLEM CAN BE FIXED I WOULD NOT REC-AMEND THIS PRODUCT TO ANYBODY. FOR THE COST OF THIS UNIT IT SHOULD LAST LONGER THEN A FEW WEEKS...
Pros: Easy to use
Cons: Fragile
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
disappointing
on December 28, 2013
Posted by: Percy
from Navato, Calif.
Verified Purchase:No
Water goes thru coffee grounds too fast to make a good up of coffee, using own coffee messy, time consuming, difficult to grind grounds fine enough, k-cups are polluting,---- can't recycle plastic because it is filled with used grounds, can't recycle coffee because it is in plastic. Takes longer to make 2 cups of coffee than in a regular coffee maker. Keurig coffee VERY expensive! I was given this product as a gift and not compensated in any way. I am now in the position of thanking a dear friend for a gift that I think is a mess.
Cons: Complicated, Pricey / Poor Value, Noisy, Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
the K-cups are to expensive, would not
on April 30, 2014
Posted by: slim jim
from va
Verified Purchase:No
its way over priced to include the k-cups.
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
awsome
on October 19, 2010
Posted by: Frank
from M, Connecticut
I use it every day all day.
Pros: Fast, So many taste
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
great when worked sorry customer service
on November 27, 2010
Posted by: elizaann
from Birmingham, AL
I bought the Keurig coffee maker for myself because I am the only one in the family who drinks coffee. I probably drank coffee at the most three times a week. I followed all directions on how to clean and keep it. After I moved, it worked twice and then instead of pumping water through the K cups it started dumping it back into the reservoir and even then it was not the full amount of water. I called customer service and got a gentleman telling me how sorry he was but he did not know how to fix that I would have to call back within certain hours. I explained as a school teacher I would never be able to talk to them. He said he would call. They called and told me I was tough out of luck because I had had the brewer for 18 months. When I spend that kind of money I expect quality and good customer service and more than I can't help you. The brewer is great but you cant guarantee how long it will work and when it does mess up customer service isn't going to help.
Pros: Multiple Settings, Easy to use
Cons: Fragile, Only lasted 18 Months
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
I do not recommend this product
on May 15, 2011
Posted by: George
from Northern Virginia
This product is not what is advertise to be. The product offers three cup size, but I don't see the difference between the small size and large size. They say the large size make 10oz. drink, but my measuring cup has it making just below 6oz. for the large size drink. Someone do the math for me. Save your money and do more research before you by this brand "Special Edition".
Cons: Only provide 6 oz not 10, Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com