Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
Junk. Junk. Junk.
on December 10, 2010
Posted by: Annoyed consumer
from CO
Verified Purchase:No
Buying my Keurig B60 was an ENORMOUS waste of money, as the machine clogs with EVERY USE. I have descaled the machine. I have utilized the paperclip solution which, I now have to utilize EVERY TIME I attempt to brew a cup of coffee. The B60 is NOT a timesaver, or a wonderful addition to my day. It is in fact a huge headache as I walk into the kitchen each day and wonder, "Is it going to function this time?" The answer is usually 'no.' The Keurig B60 is a piece of junk that will not be wasting space on my countertop any longer.
Pros: Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: Clogs CONSTANTLY, Fragile, Clogs WASTE K-cups
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
it's okay...
on December 15, 2010
Posted by: coffeequeen
from albany, ny
Verified Purchase:No
i love my keurig like no other, but this is the loudest piece of machinery that is not a an 18 wheeler. it shakes the surface it's on so much i've had a mug vibrate off and shatter...i can't keep anything on the surface anymore. i definitely cannot make myself coffee while my roommate is sleeping because even the people next door could probably hear it. makes good coffee instantly, but so incredibly, painfully loud. i have tried a bunch of different surfaces, materials, tables, etc. and it does not dull the sound at all. i would recommend this to others but be prepared for some noise.
Pros: Stylish, Easy to use, Multiple Settings
Cons: Noisy, HARD TO CLEAN
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Happy but nervous now!!
on June 1, 2010
Posted by: Anonymous
from Chicago, IL.
Verified Purchase:No
I use my machine everyday and LOVE it! But I am getting very worried reading these reviews. I am worried if my machine does break, will I just get a "refurbished" model. That is still not right??? I hope my machine continues to work. I was going to buy one for my mother in law for her birthday, but maybe I will wait!!!
Pros: Easy to use
Cons: Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
DON'T WASTE YOUR MONEY
on June 4, 2011
Posted by: Not Happy
from Kildeer, IL
Verified Purchase:No
My brewer is going in the trash today. It is 18 months old and used only 6 months as I winter in Florida. I am going back to a more reliable product. - the coffee pot.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Worked for the first 3 days
on January 24, 2012
Posted by: Just Work Please
from NY
Was a Christmas present that worked for the first 3 days then more often than not fails to brew; at times it says brewing and nothing happens, other times will pump the water into the machine but won't come out. Quite frustrating given the price and the spectacular quality it appears to have. Can't wait for my cheaper, refurbished replacement.
Pros: Fast, Multiple Settings
Cons: Pricey / Poor Value, Noisy
No, I would not recommend this to a friend.
Response from keurig.comBy May 20, 2016
The Special Edition Brewing System is designed and UL approved for household use. Keurig recommends customers use Keurig brewers consistent with their intended use.
Written by a customer while visiting keurig.com
Customer Rating
1
What about leaching?
on January 13, 2010
Posted by: Jerri
from San Jose, CA
After learning about plastic leaching, I'm concerned that Keurig hasn't tested this product for such hazards. Is the plastic used to store water and the plastic used for kcups safe? Before purchasing this product again, I would give more thought to the environmental impact of the kcups and the leaching issue.
Pros: Multiple Settings, Easy to use
Cons: Safety, Loud
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Stops Working Soon
on December 10, 2010
Posted by: Josh the Drinker
from Houston, TX
Verified Purchase:No
We bought one for small office and one for home. Both only spit out a little water soon after using, then you need to keep restarting until your cup is full. JUNK. As far as the merchants responce to another reviewer - "UL listed and should be used as intennded" - Well that is why we will not replace with this Brand. As if the guy was trying to use it to make Gumbo..
Pros: Stylish
Cons: Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Too Noisy
on December 15, 2009
Posted by: Anonymous
from Zion , ILlinois
Verified Purchase:No
This coffee maker looks great and relatively easy to use. It way too noisy. It sounds like it will "jump" off the counter.
Pros: Stylish
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com