Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
3
One Cup at a Time
on January 6, 2013
Posted by: Laurie
from Huntersville, NC
I really wanted a one cup maker and just purchased this even though I have read reviews that the maker breaks down. I am hoping that mine won't if I use filtered water. Keeping my fingers crossed. I will most likely only use the K-Cups occasionally because of the expense and waste. I was very disappointed that for the price I paid for this maker, it didn't come with the water filter and coffee filter. The maker is very noisy, but I think I can live with it. I also thought that with 3 cups sizes, I would be able to fill my travel mug, but it doesn't fill it up. Perhaps, this is to leave room for milk, but I don't use much milk. This maker is ok, but overpriced for what it claims to do.
Pros: Multiple Settings, Fast, Easy to use, Stylish
Cons: Noisy, Limited Cup Sizes, Pricey / Poor Value
Written by a customer while visiting keurig.com
Customer Rating
2
GOOD BUT NOT ENOUGH COFFEE
on January 18, 2013
Posted by: sis
from new castle pa
Verified Purchase:No
this one only fills your cup up half way. I like the one cup brew, because I am the only one that drinks coffee in my house, and i dont have to make a hole pot. I would recommend the keurig brand to anyone but not this model. I have one at work and it is different and gives u a full cup.
Pros: Fast, Easy to use
Cons: Pricey / Poor Value, HARD TO CLEAN, Limited Cup Sizes, Noisy
Written by a customer while visiting keurig.com
Customer Rating
4
Love it
on February 21, 2013
Posted by: Aneika
from Central falls, RI
I got this machine for valentine, and I love this is the best gift ever is fast and easy is just a little bit to loud.
Pros: Fast, Easy to use, Multiple Settings, Accommodates All Cup Sizes
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Didnt last a year
on April 6, 2013
Posted by: Coffee Drinker
from Austin, TX
I used this machine for a cup or two of coffee a day. It worked great for about six months. Then it began sending water back into the reservoir and making partial cups of coffee. The coffee maker was cleaned and it worked sometimes. Finally, I woke up and the machine would not turn on. It died after about 10 months. I didn't get the value out of the machine that I expected. In retrospect, it was a terrible buy.
Pros: Easy to use
Cons: Noisy, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love this Coffee Maker!!!
on August 18, 2013
Posted by: AL Sunshine
from Mobile, AL
Verified Purchase:No
I use the product every day, twice a day. Love the coffee, it is always hot and ready very quickly. Love it! No stale Coffee anymore..
Pros: Accommodates All Cup Sizes, Easy to use, Multiple Settings, Durable, Fast, Stylish
Written by a customer while visiting keurig.com
Customer Rating
2
Don't even bother with this machine
on December 15, 2013
Posted by: Angie
from Charlotte, NC
I have had this machine for about 18 months. After 9 months, I started getting just a "partial cup" less than half of my cup. I have followed the descaling and needle cleaning process as the manufacturer recommended but to no avail. So, then I called customer service as recommended by a Keurig representative. No resolution. I was offered a replacement machine at a discount. Needless to say, I declined the offer. What a waste of my money. However, it is stylish looking on my kitchen counter.
Pros: Fast, Easy to use, Stylish
Cons: Fragile, Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Very convenient. I love it!
on December 23, 2013
Posted by: Just Jeannie
from Wheeler, Texas
I actually have the Special Brewer B60 and I just love it. I bought one in May 2011 and used the Keurig descaler on it about 3 months later. Evidently the descaler was not up to Keurig's standards. They sent me an email, sent me a new Brewer with instructions on sending the other one back. I have had this one for 2 years and 5 months. Only problem we have is that the whole that goes into the pump under the reservoir gets stopped up once in a while. I just run a plastic toothpick around it and it goes back to working. I am a tea drinker and my husband is a coffee drinker. We make 4-6 cups a day. I love that I can use it for hot chocolate and iced tea. We live in an area with hard water and filtered water is a must but even with filtering the water out of the frige there is still some scale that accumulates on the reservoir but still no problems. I don't descale it with vinegar as often as I ought too but it does get vinegar about every 6-8 months. Still no problems. We have had other brewers in the past that have not lasted but a year or two, even with filtered water. I love the convenience of a k-cup and the instant cup of coffee. I would like a bigger cup size but that is remedied by using the large first and then the small cup size. If the coffee is not strong enough, I suggest getting a stronger brand of coffee. We do not like our coffee or tea super strong. We hardly ever shut our brewer off and it still powers just great. It is a little noisy but then we have had drip and percolators that have been louder. It is a long ways from the bedroom so the noise is not a problem. I am fixing to buy the platinum brewer because of the larger reservoir and the large 12 oz cup size. We often use travel mugs and the 12 oz size cup would be a convenient feature. The older Keurig will go in the RV. I did register my Keurig and buy most of my K-cups from Keurig. So the platinum will be half price with my points. I love that fact and when I get some more points built up I will probably buy the small one to take to the timeshare condo. I also like the wide varieties of flavors you can get with the K-cups. I like the hot chocolate, the chai latte, cappuccino, Breakfast teas, and the iced tea flavors. Mainly raspberry and sweetened. I do tend to add sugar or sweetener t them because they are not quite sweet enough for me. My husband only drinks coffee, the medium robust. I also use tea bags with mine, especially for the Earl Grey Victorian Black Tea that Celestial does not make in a K-cup anymore. I was very disappointed that they did that but that was not Keurig's fault. I also bought the My K-Cup with 2 extra filters so if one of us runs out of a tea or coffee, we can use grounds. I could probably rave about this all night but I guess I will stop now.
Pros: Easy to use, Durable, Fast, Multiple Settings, Wide Varieties Of K-cups
Cons: Limited Cup Sizes, Reservoir Not Large Enoug, Reservoir Hard To Clean
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
3 Keurigs 1 never works and won't PUMP!
on December 31, 2013
Posted by: Don
from Burlington, Ontario
We have two Platinum Keurigs that work fine but the K65 is literally junk!!! had nothing but trouble from this one! Keurig should contact me and have this replaced ASAP ... this one is in our Video Room but always fails!!!
Cons: Fragile, K65 Will Noot Pump Again
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com