Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
2
Too big and heavy for elderly person
on January 17, 2012
Posted by: BridgePal
from Fremont, Ne
Much too noisy--I've tried several brands--all taste bland. Coffee Maker seems to have a metalitic taste. Sometimes it will not re-program until I unplug it and then "start the menu settings once again.
Pros: Fast
Cons: Noisy, Pricey / Poor Value, HARD TO CLEAN, Complicated
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Love it!
on January 16, 2012
Posted by: saview
from lexington park, maryland
Bought one finally after a year or so of putting it off. I must say that I really love it. It's very easy to use and makes a delicious and quick cup of coffee. I'm a casual drinker and I guess the price for the k-cups isn't too bad since I'd probably use only one box a month or so. Love this machine.
Pros: Easy to use, Durable, Fast
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Heaven Sent
on January 15, 2012
Posted by: Running off of coffee
from Vacaville, CA
After years of wanting to be able to have one I received on as a Christmas gift. I am the only in my house that drinks coffee so it is so much easier than a coffee pot for me. I always hated wasting such precious coffee. I do wish that the amount brewed was a bit more but I make do. I wish there was one taller that you could use at home for travel mugs. Would save some time instead of having to make two cups to fill the mug.
Pros: Fast, Easy to use, Durable
Cons: Limited Cup Sizes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Register your products!!
on January 15, 2012
Posted by: bestoksoonerfan
from oklahoma
I bought this Special Edition model less than 10 months ago. This morning I woke up and the electronics are shot! It won't turn on,nothing,dead! I had this unit just long enough that I have really become very fond of it. The worst part is that I failed to register this unit. My bad. I really like the concept and performance of this brewer. However,I feel like it should last longer.It was never abused or even moved for that matter. This story does have a happy ending. When I got home from work today my wonderful wife had already replaced it with a new Keurig! Different model,with less electronics(Classic Model). I was very happy to have another Keurig. Hope that this one lasts. Oh yeah, if I could give you one piece of advice. Register your brewer!!! You can do it online or use the product registration card. Bottom line = great coffee brewer,not so great life span.
Pros: Easy to use, Fast, Stylish, Multiple Settings
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Plastic taste and odor...again.
on January 15, 2012
Posted by: Coffee lover
from Ohio
My son loves his Keurig, but it took him a couple of returns to get one that didn't produce plastic-tasting/smelling coffee. I'm on my THIRD return and still getting plastic tasting/smelling coffee. If you go online, you learn this is a common problem. This is ridiculous. Who knows what poison we are ingesting with the plastic. How many times to I have to return the coffee maker to get one that doesn't produce a plastic taste and odor.
Pros: Easy to use, Fast, Convenient
Cons: Horrible taste-again, Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
I love this machine
on January 14, 2012
Posted by: Len
from Aurora, Ontario, Canada
I have had three machines in my home now. Now your saying wait a minute that's weird. Well not really, I have to say that Keurig's customer service is number one in my books. I have had two break down on me. Now your saying why do you still rate the machine a 5. Because I have never left home without my coffee in the morning. Keurig has always looked after me. American customer service, hey a new concept someone who speaks english unlike some unnamed places. Curtesy and caring number one folks. And It brews fast and it works well. I love the variety of coffee's available. Buy this machine you won't regret it.
Pros: Multiple Settings, Easy to use, Fast, Stylish, Durable
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
The coolest thing we've ever bought
on January 14, 2012
Posted by: Mojo@133
from Fort Campbell, Kentucky
This is the best investment me and my wife have ever made. We are so excited to have this. I would recommend to anyone.
Pros: Fast, Durable, Accommodates All Cup Sizes, Stylish, Multiple Settings, Easy to use, Money Saver, Fun to Use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Keurig products are unreliable
on January 14, 2012
Posted by: nomore Keurigs Chrissy
from newport news, va
Got this as a gift for my husband for Christmas. Within a week we kept randomly getting " prime" error message. Even after following the directions and troubleshooting this we still kept getting error message. Contacted customer service & they reset the brewer. Next day same issue. Called customer service again they wanted me to descale the brewer. Really! On a brand new brewer only weeks old! Keurig customer service was horrible! They don't stand behind their products. I will be taking this back to the store today! I'm gonna try a different brand. No more Keurigs for me. Way to expensive for something to work occasionally!
Pros: Easy to use
Cons: Fragile, Pricey / Poor Value, Noisy, Limited Cup Sizes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com