Customer reviews from keurig.com
Keurig - Special Edition Single-Serve Brewer - Black
Average customer rating
3.6
(2,139 Reviews)
Rating breakdown 2,139 reviews
5 Stars
922
4 Stars
457
3 Stars
202
2 Stars
202
1 Star
356
70%of customers recommend this product.
(
1,445 out of
2,072)
Customer Reviews for Keurig - Special Edition Single-Serve Brewer - Black
Customer Rating
1
Dissatisfied
on February 12, 2011
Posted by: Grady
from Parkesburg, PA
When I push "large", it doesn't even fill a standard coffee cup. But other times it will. Must be a defect. But really, if thats a large, who wants a small? I think it needs more design time invested.
Pros: Easy to use
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
lasted only 2 years before it broke
on July 10, 2012
Posted by: shooby
from Los Angeles
Keurig coffee makers don't last long and the K-cups are expensive. The electronics on mine broke after 2 years. You have to constantly clean them with vinigar if you want them to last longer than a couple years.
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Waste of Money
on April 10, 2013
Posted by: One Cup A Day and I'm on my Way
from Southbury, CT
We purchased this model two years ago. I used it everyday and then one day no power! We called Customer Support and were told they could do nothing because it was beyond the warranty period. They offered no repair option. They offered to sell us another piece of junk for the special price of $99. A great concept but truly JUNK.
Pros: Easy to use
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Stopped pumping
on April 17, 2014
Posted by: JC
from Washington state
Had the B60 brewer 3 months. Stopped pumping just made a noise. Waiting for customer service, another joke..no good.
Cons: Pricey / Poor Value
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Doesn't always work...
on March 21, 2010
Posted by: Anonymous
from Massachusetts
I use this product sometimes 4-5 times a day. My first model worked for 1 year then, would not "pump" the water. I loved it so much that I replaced it with another. This one has it's own problems. Sometimes it just shuts off. Sometimes it only brews a half a cup. I have only had this product since Christmas! Save your box and receipt.
Pros: Easy to use, Stylish
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
NO NO No
on February 23, 2011
Posted by: Kelly
from Boise, Id
I have owned 3 different brewing systems and this one was a huge disappointment. The cup sizes are never consistent no matter which button I push. I am going back to the platinum version...what a nice machine
Cons: Doesn't Work
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Worst coffee maker EVER!!!!!!
on October 9, 2010
Posted by: Anonymous
from NY
This was given to us as a house warming gift almost a year ago. For the first 2 months it was fine but then when I would turn it on it would start to warm the water up then just turn itself off. I would turn it back on and the same thing would happen. I would spend an hour in the morning just trying to get a cup of coffee before I had to go to work. I would never ever buy one of these coffee makers! When I call Keurig they told me they were awake of the problem but there was nothing they could do and to purchase a new coffee maker from them..YEAH RIGHT!!!!!!!!!!!!
Pros: Easy to use
Cons: Coffee grounds in coffee, Pricy, HARD TO CLEAN, Turns itself off
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Stopped working
on February 9, 2010
Posted by: Unhappy Keurig Drinker
from Long Island, New York
We've had our Keurig for a couple of months now. Worked great when we first used it. Now, it will say it's ready to brew and nothing happens. It will not draw water from the side pump. Plus, it shuts it's self off after a minute or two of warming up. Don't waste your money. Wish, I never spent the money. Now, we have all of these k-cups and no machine to use them in. Seems other customers are having the same problem. Keurig should issue a recall on the special edition Keurig. Of course, we can't return it because the date has expired. How convient for Keurig. They still get the money and we get the junk.
Pros: Accommodates All Cup Sizes, Multiple Settings, Stylish
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com