[This review was collected as part of a promotion.] Basic but works great. Does what it is supposed to do
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
100% Lemon
on April 23, 2023
Posted by: Naive for buying LG
In 2 years and 1 week after purchasing, the compressor and condenser, YES BOTH, went out at the same time. Luckily I only had to pay for labor. The serviceman told me it was like having a new refrigerator. However, here I am another years, and the ice maker, refrigerator, and and freezer is not working. So once again, I lost a lot of food and such a huge hassle. PLease...DO NOT BUY THIS REFRIDGERATOR!!!!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 24, 2023
Thanks you for sharing your experience with us using the LG 26 cu.ft. Ultra Capacity Side-By-Side Refrigerator with Door-In-Door®, model LSXS26466S. We're sorry to hear about the inconvenience you have experienced and we want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Danee