We had a Breville glass electric tea kettle for 7 yrs and just got a replacement. We were gifted a different fancy tea kettle with many functions, but didn't like it... too complicated and wasted electricity. Got back to using Breville. Good quality, simple, fast... Also great customer service and repair/replacement protocol! Couldn't be happier!
I love Breville products. I have a few of them. This kettle is both beautiful and efficient.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Brilliant Product
on May 10, 2022
Posted by: Steven George
We have had our glass kettle for 6+ years and it is still going strong,and looks as new as the day we purchased it.We are on permanent rain water,so that helps as mains water is full of chemicals and minerals that eat away at any material.The workings of this particular kettlenare very strong and of good quality.Webwill definately buy the same kettle if this one ever gives up the ghost.Keep up the good work Breville
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Sadly Disappointed
on September 10, 2022
Posted by: Keisha
I loved my Kettle but I only had it for a short time and the lid has broken! These products are way too expensive to have so many issues. I purchased the kettle because I love the quality but now I'm not sure if these products can stand the test of time. Sadly disappointed.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, September 13, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
5
Had this for 7 yrs
on February 6, 2023
Posted by: Jamie
I had this kettle for more than 7 yrs now. It works flawlessly and is quite powerful. I am surprised to see many negative reviews here.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Do not get this kettle
on May 26, 2023
Posted by: Anonymous
I received this kettle as a gift from my mother in 2019. My previous kettle, different maker, had lasted over 7 years of daily use. This kettle is now falling apart. The panel covering the bottom portion that houses the electrical wires became unscrewed, leaving the contents exposed. It appears to be a poor design, overall.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 30, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.