The clear crystal allows me to see exactly where the water is in the boiling process. I got rid of my old-fashion kettle, and drink tea a lot more than I used to!
This kettle is amazing! I show it to all my friends and inevitably they end up purchasing one as well. Aesthetically, this is the most pleasing of all the kettles I looked at, it looks great sitting on my counter and I don't typically care to have things there. It heats an entire 7 cups of water to a raging boil in 4 minutes!!!! I use it for everything from instant potatoes, to filling my coffee press, to a cup of tea. Once again, Breville does not disappoint.
I got a new one as a replacement because my last one managed to chip (dangerous!!), which was great from this company (replacement). However, this new one steams up and doesn’t dry, weirdly... I am happy for the replacement though :) so thanks Breville for accommodating me.
Response from breville.comBy Consumer Support, May 10, 2021
Thank you for taking the time to post your review. We do apologize for your experience with your appliance. Thank you for allowing us to rectify the situation for you. Please reach out if other issues or questions arise. We'll be happy to help.