Customer Reviews for Breville - the Crystal Clear 7-Cup Electric Glass Kettle - Brushed Stainless Steel
Customer Rating
1
Expensive price with cheap quality.
on June 10, 2020
Posted by: Anonymous
I've bought this for just 1 and a half year. The water started leaking from the handle. It is very dangerous to continue using. Compare to other kettle with cheaper price, those cheaper one last so much longer. Not a good choice to buy!!
Written by a customer while visiting breville.com
Customer Rating
1
Expensive junk
on December 9, 2020
Posted by: MM
Kettle is interesting to look at but is constructed cheaply. At almost 3 years old the automatic shutoff is failing & the lid hinge is broken. It is obviously built on the cheap and marked up to what the market will bear in price.
Stay away it is extremely poor value for the dollar.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, December 10, 2020
Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV201210MR-2, Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Written by a customer while visiting breville.com
Customer Rating
4
Insanely fast heating. Elegant buttonless design. Bit bulky.
on December 17, 2020
Posted by: Tom
Honestly, this is a great kettle. Cleaner design than the button versions (honestly, you don’t need buttons on a kettle). Only gripe is the footprint is quite large, and I never find myself heating 7 cups at once (2-4 more common). Overall, highly recommended.
The clear crystal allows me to see exactly where the water is in the boiling process. I got rid of my old-fashion kettle, and drink tea a lot more than I used to!
This kettle is amazing! I show it to all my friends and inevitably they end up purchasing one as well. Aesthetically, this is the most pleasing of all the kettles I looked at, it looks great sitting on my counter and I don't typically care to have things there. It heats an entire 7 cups of water to a raging boil in 4 minutes!!!! I use it for everything from instant potatoes, to filling my coffee press, to a cup of tea. Once again, Breville does not disappoint.