Customer reviews from breville.com
Breville - the Crystal Clear 7-Cup Electric Glass Kettle - Brushed Stainless Steel
Average customer rating
3
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
20
4 Stars
3
3 Stars
9
2 Stars
15
1 Star
15
45%of customers recommend this product.
(
23 out of
51)
Customer Reviews for Breville - the Crystal Clear 7-Cup Electric Glass Kettle - Brushed Stainless Steel
Customer Rating
1
18months and falling apart
on August 9, 2020
Posted by: J
We got this kettle as a gift 18 months ago. I've never been happy with the stained look on the bottom where the element heats, but aside from that it's worked okay until 18months down the track. It firstly wouldn't switch off, just kept boiling and boiling dangerously until you manually switched it off, then the lid fell apart, the seal came out and you can't put it back in. Piece of rubbish. We are chucking it out for a new kettle. You'd think it should last longer, sadly, it's not good quality.
Written by a customer while visiting breville.com
Customer Rating
1
Stuck lid, unfixable
on October 9, 2020
Posted by: Chris
We've had ours for about 4 years now. After the first year, the lid got stuck in the closed position, and it appears that there is nothing you can do to fix it without breaking something more. We're lucky in that we can pour our filtered water in through the spout, but you better be strong otherwise you pour. We have to fill it over the sink.
Even though we only use filtered water, you can see that the plate is oxidizing in the shape of the element. We were able to clean the rust once before the lid broke. We won't be replacing it with Breville.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Customer Rating
5
Flawless design and operation
on August 6, 2020
Posted by: Purchased K.
I'm perplexed by the negative reviews listed below. We purchased this product almost 2 years ago and have had nothing but a great experience with it. We use it multiple times a day. It's a work-horse. No leaking. Lid operates beautifully and everything is well-built and durable. Beautiful design, great-tasting, safe hot water every time.
Written by a customer while visiting breville.com
Posted by: Chef Boy-R-Dean
Verified Purchase:Yes
Love the sleek and stylish look to this electric kettle. Also enjoy how convenient it is to boil water for tea, coffee, or anything needed hot water fast. Only one drawback is that the top soft open top sometimes malfunctions. Other than that, love it!!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
LOVE THIS!
on July 22, 2019
Posted by: A.Ro.
Just the right size, and it's really stylish.
Written by a customer while visiting breville.com
Customer Rating
3
Great design. Impractical size.
on May 31, 2019
Posted by: Bob J.
Almost perfect, but WAY too big for small households for daily use. I mean 7 cups? Honestly? If Breville made a 5 cup version, that would be ideal for most.
Written by a customer while visiting breville.com
Customer Rating
2
Higher End Kettle! Did not last
on January 28, 2020
Posted by: P.N.
Bought this because of the Breville name thinking it was better quality and would last longer than a couple of years, especially given the higher price. Just stopped working. Power base is fine but jug not powering up. So much for the extra quality and longevity.
Written by a customer while visiting breville.com
Customer Rating
1
Expensive junk
on January 31, 2020
Posted by: Ken W.
Handle cracked partially off after about six months so now the lid wont stay shut and it doesn't switch off once boiled. It is big but there's only two of us so we rarely fill it.
Written by a customer while visiting breville.com