Customer Reviews for Breville - the Smart Scoop 1.5 Quart Ice Cream Maker - Silver
Customer Rating
1
Not so good
on May 5, 2023
Posted by: RallyValley
Unable to cool correctly and left product consistency very liquid. Machine was also extremely loud
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 8, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
I’ve had another ice cream maker for 30 years that finally gave out. This Breville Smart Scoop had great reviews and praise, all of which is deserved. Very easy to operate and prepares the perfect scoop. So glad to have it.
I bought this appliance because we like ice cream but do not need all the sugar and additives. We are impressed with how easy it is to make more favorable treats with less sugar and no preservatives. From frozen yogurt to ice cream we are satisfied. And we can make small amounts as we want at times. Great product.
This is a great ice cream maker. The only flaw so far is the fact the ice cream maker will not go from pre cool right to making ice cream without pressing the start button. It would be nice if that step was removed so you don’t have to watch the machine once you start the process.
I bought my Breville Smart Scoop about 4 years ago and use it intermittently with great results. I have probably made 30 batches. The last time I used it, it took much longer to freeze and the temperature generated was a few degrees warmer than usual. I am concerned that the compressor or some other component is wearing out. Any recommendations on where I can get it serviced? I live in San Jose, CA, USA. Thanks!
This is a great ice cream maker. The ice creams I've made (both custard and non-custard based) have been delicious. It isn't the quietest machine, but it makes ice cream more quickly than I anticipated and is fun, too. We moved out to the country and it isn't as quick to run through a drive through for ice cream treats, and with this, we haven't missed that; we just make our own - and everything tastes even better.
Love my machine! Bought it for a healthier lifestyles that can still include deliciousness. I admit, beyond the machine itself, dessert is more expensive than before... Better ingredients cost more and taste better than ever.