This is my second Smart Scoop, where the first one had an internal derangement that would not allow the churn to pass beyond the softest sorbet setting. I contacted Breville and buyers should be grateful for the way that Corporate handles returns...seamlessly. I wish all companies adopted Breville's devotion to their clientele in how well cared for and listen to, I was made to feel. Truely exceptional. Second machine functions flawlessly.
I've used two other ice cream makers, one a condenser model from Italy; both worked beautifully, but I'm so glad I tried the Smart Scoop. I no longer have to check constantly to decide when the gelato or ice cream is ready; there are sounds to alert you when the gelato is at the proper temperature to start churning (if you use the great pre-cool function), when it's time to add any mix-ins, and when the gelato (or ice cream, sorbet, or frozen yogurt) is at the proper level of hardness you chose.
I also love how easy it is to remove the frozen dessert with the included spatula and clean the removable bowl.
We love the ability to make ice cream at home. It is fun to experiment with different recipes. Cycle does stop a bit early. It could use a bit stronger motor at the last stage , when ice cream solidifies.
I like the Smart Scoop very much- it makes excellent ice cream. I wish you would get the extra paddle and lid cover in stock so I could purchase the extra bucket along with mentioned items- so I could have a standby.
User manual comes with easy to follow instructions and several recipes for gelatos, yogurts, sherbets, and ice cream. Selecting desired consistency is a simple dial turn and push 'start'. Dessert in about 25 minutes. This machine is about the size and slightly heavier than a toaster oven.
The Smart Scoop I purchased has been phenomenal! We use it several times a week and try to make something new to us at least once a week. My daughter purchased one for her home a week after I bought mine. I am slowly replacing many of my kitchen items with Breville appliances. I haven’t had a thing to complain about with anything I’ve purchased from them so far.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
The valedictorian of ice cream makers
on May 19, 2022
Posted by: Sara
This is a great ice cream maker. The ice creams I've made (both custard and non-custard based) have been delicious. It isn't the quietest machine, but it makes ice cream more quickly than I anticipated and is fun, too. We moved out to the country and it isn't as quick to run through a drive through for ice cream treats, and with this, we haven't missed that; we just make our own - and everything tastes even better.