Customer reviews from hp.com
HP - Scanjet Flatbed Scanner - 2400 dpi Optical - Light Gray
Average customer rating
3.8
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
13
4 Stars
6
3 Stars
4
2 Stars
5
1 Star
2
70%of customers recommend this product.
(
21 out of
30)
Customer Reviews for HP - Scanjet Flatbed Scanner - 2400 dpi Optical - Light Gray
Customer Rating
1
Poor Product
on October 30, 2009
Posted by: Cliff1
Gender:Male
Don't Buy!
I've had two of these now. One returned on the Warranty and now the new one is broken after the Warranty. Product constantly jams when using the feeder. No, options to clear jams or repair problems. Just when you think you've got it figured out, and you get your work flow going, some mysterious problem with the hardward sets your production back several days. As a flat bed it seems to work good. However if I needed a flatbed I would spend $50 and get the same image quality. Learn from my pain! Stay away from this product.
I've had two of these now. One returned on the Warranty and now the new one is broken after the Warranty. Product constantly jams when using the feeder. No, options to clear jams or repair problems. Just when you think you've got it figured out, and you get your work flow going, some mysterious problem with the hardward sets your production back several days. As a flat bed it seems to work good. However if I needed a flatbed I would spend $50 and get the same image quality. Learn from my pain! Stay away from this product.
No, I would not recommend this to a friend.
Features
3
Performance
1
Written by a customer while visiting hp.com
Customer Rating
5
Wonderful
on December 1, 2011
Posted by: Ychapa
from San Antonio, TX
Gender:Female
It is a very useful scanner. I send my scanned pages to emal or save them and also you can scan to any program you have.
I greatly recommend it.
I greatly recommend it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Easy to use
on December 16, 2012
Posted by: Froggie2
from Bedford, Texas
Gender:Male
A quality product at a low price. This is my second HP Scanner. Love HP.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
5590
on September 24, 2009
Posted by: khan
Gender:Male
I am facing a one problem in scanner 5590.
(I am face hang problem, some time lump hang after 5 sheets and some time hang continuesly 2 and 4 time, so that i do)
No, I would not recommend this to a friend.
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
Very pleased
on February 1, 2007
Posted by: Anonymous
Gender:Female
I bought this scanner due to my long-time experience with HP printers and scanners, and I have not been disappointed. I regularly scan 45 page documents without any problems at all, which makes me appreciate the document feeder immensely. I also scan photos and other graphic items quite often, and it performs flawlessly. I would highly recommend this scanner.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
cool machine
on April 19, 2007
Posted by: hoody
I like my printer. Only thing hard was installation. Once it is insatalled correctly it really does a good job. I have copyed pictures and documents. It works good with my hp printer and computer. It also has a big paper holder! A really good home office machine.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
HP Scanjet 5590
on April 19, 2007
Posted by: RickyD
Gender:Male
This is a good machine. It is light, quick, inexpensive, and produces good scans. The TWAIN interface works well - I've never used the packaged software - I can scan directly from the applications - Acrobat, WinFax, Office, ReadIris pro (and OCR program). The feeder workes well (especially the de-skew feature that most software support).
My only complaint is general, since I have an 8200 Photojet and a 2550N LaserJet printer - THERE IS TOO LITTLE CONTROL ON WHAT GETS INSTALLED. It took longer to install the scanner ahd photojet software that any other program I've installed! Then there are way too many background tasks using up CPU cycles. Worse - once I figure out what I don't want to keep installed, there is very little choice in eliminating the unwanted software. A de-install / complete re-install doesn't help because there are few controlable install options. Where it gets installed should be controllable - which it is on some things but not others.
Technical help was helpful, but they were as mistified by the laserjet printer status software package as I was - and it had conflicts with other processes that drug my machine to a crawl.
These issues can all be addressed - which is why I'm taking the time to send this.
The hardware works great!.
My only complaint is general, since I have an 8200 Photojet and a 2550N LaserJet printer - THERE IS TOO LITTLE CONTROL ON WHAT GETS INSTALLED. It took longer to install the scanner ahd photojet software that any other program I've installed! Then there are way too many background tasks using up CPU cycles. Worse - once I figure out what I don't want to keep installed, there is very little choice in eliminating the unwanted software. A de-install / complete re-install doesn't help because there are few controlable install options. Where it gets installed should be controllable - which it is on some things but not others.
Technical help was helpful, but they were as mistified by the laserjet printer status software package as I was - and it had conflicts with other processes that drug my machine to a crawl.
These issues can all be addressed - which is why I'm taking the time to send this.
The hardware works great!.
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
HP 5590
on April 19, 2007
Posted by: samrem
Gender:Female
I had some trouble installing the scanner some of the instructions were not as clear as at least I need.......and it was confusing about the fact that if I had my printer/scan/copy machine installed the new scanner could not be activated.......
Some of the features I have never been able to figure out as it crashes........luckily they are not things I need that much so it does not matter to me.......not sure if it is the instructions again or the Apple laptop,,,,,,,,by and large it does a great job with slides even making the images clearer when very old.......had a lot of trouble with the negatives though.........to me the instructions on the difference between doing negatives and slides was not very clear.......I am one who needs specific instructions.....the free class you had on line was a big help and I intend to eventually take another one........
It would be nice if when you are doing slides that once you set it up it did not have to be reset every time.......of course this could be the case on a more expensive model but it seems to me it should be a given on all machines.....
SAM
Some of the features I have never been able to figure out as it crashes........luckily they are not things I need that much so it does not matter to me.......not sure if it is the instructions again or the Apple laptop,,,,,,,,by and large it does a great job with slides even making the images clearer when very old.......had a lot of trouble with the negatives though.........to me the instructions on the difference between doing negatives and slides was not very clear.......I am one who needs specific instructions.....the free class you had on line was a big help and I intend to eventually take another one........
It would be nice if when you are doing slides that once you set it up it did not have to be reset every time.......of course this could be the case on a more expensive model but it seems to me it should be a given on all machines.....
SAM
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com