Customer reviews from geappliances.com
GE - Profile Spacemaker 2.0 Cu. Ft. Over-the-Range Microwave - Stainless-Steel
Average customer rating
1.4
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
1
4 Stars
1
3 Stars
2
2 Stars
7
1 Star
40
6%of customers recommend this product.
(
3 out of
49)
Customer Reviews for GE - Profile Spacemaker 2.0 Cu. Ft. Over-the-Range Microwave - Stainless-Steel
Customer Rating
1
Add me to the list of touchpad not working!
on August 23, 2015
Posted by: BonBon1
from Wisconsin, United States
I purchased this GE profile thinking buying the profile series meant it would last longer. I basically use it to heat water for coffee in the morning and reheat leftovers occasionally. We have had it 5 years and with the amount of use I am very disappointed in the product. Like all the other reviews I have read, where is the recall for the touchpad? Will not buy GE to replace this unit.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Key pad no longer works
on May 15, 2020
Posted by: RoySF
from Oakland, CA
This came with the home we bought in October of last year. The appliance was brand new and never used before we moved in. The touch screen no longer works. Unplugging/resetting the microwave worked for a week but now even that doesn't work anymore.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Touch Pad failure
on December 17, 2020
Posted by: Soburns
from South Lake Tahoe Ca
Wow, touch pad slowly failed after unplugging and plugging back in several times, I am surprised that with so many similar negative comments that this microwave model has received GE isn’t standing by their product and recalling or fixing this. My entire kitchen is all GE profile.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances, December 18, 2020
Hello Soburns-We are so sorry to hear you've had this experience with your microwave. We can understand how frustrating this is for you. We appreciate your brand loyalty and would like to look into this for you. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@GEA
Written by a customer while visiting geappliances.com