Customer reviews from geappliances.com
GE - Profile Spacemaker 2.0 Cu. Ft. Over-the-Range Microwave - Stainless-Steel
Average customer rating
1.4
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
1
4 Stars
1
3 Stars
2
2 Stars
7
1 Star
40
6%of customers recommend this product.
(
3 out of
49)
Customer Reviews for GE - Profile Spacemaker 2.0 Cu. Ft. Over-the-Range Microwave - Stainless-Steel
Customer Rating
1
Key Pad #2
on September 27, 2017
Posted by: Torojim
from Toronto, Ontario, Canada
I already replaced the keypad circuitry once for almost the price of a new microwave. 1 year later same situation. A look disappointed. I can't bring myself to repairing it yet it is one of four appliances that I bought from the same line.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
2
Value
3
Response from geappliances.comBy JILLatGEA, GE Appliances, September 29, 2017
Hello. Thank you for taking the time to write your review on your microwave. We’re sorry you are experiencing this issue. Most parts replaced out of warranty come with a one year warranty, or possibly even longer. We encourage you to check with the service center who completed your work to determine if this part may still be covered. If GE Consumer Service replaced your part, they can be reached at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. We hope this helps.
Written by a customer while visiting geappliances.com
Customer Rating
1
Touch pad
on February 28, 2018
Posted by: Patty 45
TOuch Pad stopped working after one year... Really poor design . Not happy with this model just like everyone else
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy BRENDA@GE, GE_Appliances, March 7, 2018
Hello Patty 45,
We appreciate you taking the time to write a review on your microwave. We regret your experience. Your feedback is important to us and we have shared your comments with our quality control team.
We appreciate you taking the time to write a review on your microwave. We regret your experience. Your feedback is important to us and we have shared your comments with our quality control team.
Written by a customer while visiting geappliances.com
Customer Rating
1
Very upset
on June 17, 2019
Posted by: GARRO
from DE
We barely used this unit before the touch bad stopped working,
No, I would not recommend this to a friend.
Quality
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , June 18, 2019
Hello GARRO - Thanks for posting your review. We're sorry to hear of this difficulty you're experiencing with your microwave. Please reach out to us by email at the following link so we may review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Touchpad died again. Same as other users.
on August 12, 2019
Posted by: John1529
from Phoenix, AZ
Ridiculous for such an expensive appliance. I'll never buy another GE appliance again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , August 15, 2019
Hello John1529 - Thanks for your feedback. We're sorry to hear of this difficulty you are experiencing with your microwave. Please reach out to us by email at the following link so we may review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Digital touchscreen does not work
on September 25, 2022
Posted by: hnatahan
from Pasific Palisades, CA.
It is very clear that there is something wrong with the screen.
It not working. Only a green screen. Do not even think about to buy this product. The company needs to solve this problem. It is not the costumer’s foult.
It not working. Only a green screen. Do not even think about to buy this product. The company needs to solve this problem. It is not the costumer’s foult.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, October 5, 2022
Hi, thanks for leaving a review. We're sorry to hear the touch screen isn't working properly after 2 years, and we know how frustrating that can be. If you're still experiencing this issue, you may need to schedule service. You can do so using the link below:
https://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconveniences you've faced, and we're confident our technicians can resolve the issue. Thank you for your patience throughout this difficult time.
-Sylvia@GEA
https://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconveniences you've faced, and we're confident our technicians can resolve the issue. Thank you for your patience throughout this difficult time.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn't Last
on March 26, 2014
Posted by: JudiC
You could get years out of a cheap microwave. We didn't even get two years out of this. We tried to get it repaired, but the mechanic said it was dead and needed to be replaced. If you include the actual microwave and then the instillation fees, it would end up costing us double what it was worth. DO NOT BUY!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Disapointed
on September 13, 2014
Posted by: sallyc
from New York, NY, United States
I bought this model about 3 years ago. Had problems with the touch screen after a years time. Two yeas after that the screen doesn't respond at all. I hope that's why GE doesn't make this model anymore. I expected more from GE and will look to buy a different brand Microwave brand in the future. To have a GE tech come to the house, diagnose and fix the problem is 100's of dollars. I've already wasted enough buyig this GE microwave.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Touch Pad stopped working after 4 years
on October 26, 2014
Posted by: BrainA1403
from Evanston, IL, United States
The touch pad is an expensive repair and you can buy another one.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com