Customer reviews from geappliances.com
GE - Profile Spacemaker 1.0 Cu. Ft. Mid-Size Microwave - Stainless-Steel
Average customer rating
2.9
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
24
4 Stars
21
3 Stars
8
2 Stars
13
1 Star
32
48%of customers recommend this product.
(
44 out of
92)
Customer Reviews for GE - Profile Spacemaker 1.0 Cu. Ft. Mid-Size Microwave - Stainless-Steel
Customer Rating
1
Bought 2, both broke after 2 years
on January 8, 2016
Posted by: no to profile
from Washington, DC, United States
GE quality really has tanked. I've owned 2 of these and both broke, unrepairable after the warranty at 2 years.
I have a 14 year old spacemaker II that still works. I guess Quality is Old School.
I have a 14 year old spacemaker II that still works. I guess Quality is Old School.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Love the Microwave
on November 23, 2021
Posted by: TeddyF
from California
I love the microwave but lightbulb stopped working 2 years ago and I don’t know how to fix it and when I called GE they said to sent out a technician would cost more than getting a new microwave. But than again I need that size and the new ones are bigger DUMB GE not happy
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 24, 2021
Hi, Thanks for sharing your concern, we're happy to help. Due to the location of the bulb and safety issues, the interior light on your microwave is not consumer replaceable. We're sorry for any inconvenience this causes. If you decide to have the bulb replaced, you can contact GE Consumer Service at 1-800-432-2737 or conveniently schedule an appointment online: https://www.geappliances.com/ge/service-and-support/service.htm
Please reach out if you have any questions. Wishing you a happy and safe Thanksgiving! - Sharon@GEA
Please reach out if you have any questions. Wishing you a happy and safe Thanksgiving! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Fair
on February 18, 2024
Posted by: Tbear 5
from Ohio
We have had our microwave for many years, our kitchen cabinet was a certain size to have the microwave sit in it and now that the microwave died, I cannot find one of similar size to fit in the cabinet. Is there any way to find another microwave of this model to purchase?
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, February 20, 2024
We appreciate you taking a moment to connect and share your review. We are happy to help provide a recommendation. We suggest checking out model PEM31SFSS. This model is close to the dimensions of your previous microwave and comes in the same finish. Just make sure to double check your cutout dimensions. Here is the link: (https://www.geappliances.com/appliance/GE-Profile-1-1-Cu-Ft-Countertop-Microwave-Oven-PEM31SFSS).
Written by a customer while visiting geappliances.com
Customer Rating
3
Just called for repair
on May 28, 2013
Posted by: Lesleyf
from California, USA
[This review was collected as part of a promotion.] Good price spacious and nice features, too bad the opening button is of such poor quality, broke on the first week and I'm calling the repair company..
No, I would not recommend this to a friend.
Performance
5
Quality
1
Features
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Very poor quality!
on June 12, 2013
Posted by: Reetzmg
from Chicago, IL, USA
I bought this same microwave over 10-years ago when I remodeled my kitchen. This countertop model was put into a cabinet and used a trim kit was used to give it a built-in look. Really no problems for 10years. I recently replaced the microwave with the current version because I had no trouble with the original one and my options were limited because of being built in to the cabinet.
I could not be more disappointed! First, the light bulb burned out after a couple of weeks! Had to call a service person to change it. A week after that, I was using the reheat feature and when my food was done I took it out, closed the door and the microwave continued to run. I unplugged it and plugged it back in - it continued to run. I call my appliance store and asked for a new microwave, which they provided.
New identical microwave installed now for two days. Another problem! The door latch does not work properly, we have to push it several time to open the door! I was suspicious of this problem before I purchased this microwave because in the applicance showroom the model's latch was broken. That should have been a clue of bad things to come.
So disappointed that this microwave is not near the quality of my previous one. It is not like it was inexpensive - but it is cheap.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Features
4
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Interior paint falls out
on August 21, 2016
Posted by: mikeintn
from Tennessee, United States
after just a year we noticed the interior paint falls off. many reviews complain about the same issue.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Jill at GE , GE Appliances , September 6, 2016
Hello. Thank you for taking the time to write a review on your microwave. We are sorry to hear this has happened. Your comments are valuable to us as we are always interested in hearing how we can improve our products and services for our customers.
Written by a customer while visiting geappliances.com
Customer Rating
2
Paint peeling from top
on December 8, 2017
Posted by: Kjgmom
from Indianapolis, IN, United States
Microwave came with house. We have been here a year and a half and now the inside top of microwave is peeling!!
Know have to replace which is a pain !!
Not sure which model would work for the same size?
Know have to replace which is a pain !!
Not sure which model would work for the same size?
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy BRENDAatGE, GE_Appliances, December 11, 2017
Hello Kjgmom,
We appreciate you taking the time to write a review on your microwave. We regret your experience. Please click on the link below for feature and size information on the replacement model:
http://bit.ly/2AhEZL3
Your comments are important to us and they have been forwarded to our quality control team.
We appreciate you taking the time to write a review on your microwave. We regret your experience. Please click on the link below for feature and size information on the replacement model:
http://bit.ly/2AhEZL3
Your comments are important to us and they have been forwarded to our quality control team.
Written by a customer while visiting geappliances.com
Customer Rating
3
Was ok when it lasted
on March 27, 2024
Posted by: Jiyv
from Little Neck, New York
Interior paint started peeling off. Microwave a cup of milk for 2 minutes and the microwave shuts down after microwaving. Sometimes screen shuts down and inside light stopped turning on
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, March 28, 2024
We are more than happy to provide guidance with this microwave. We recommend resetting your microwave by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, we recommend viewing replacement options due to the age of the appliance.
Written by a customer while visiting geappliances.com