Customer reviews from Samsung US
Samsung - Galaxy Note II Cell Phone (Unlocked) - White
Average customer rating
4.8
(1,797 Reviews)
Rating breakdown 1,797 reviews
5 Stars
1,566
4 Stars
193
3 Stars
17
2 Stars
7
1 Star
14
98%of customers recommend this product.
(
1,659 out of
1,689)
Customer Reviews for Samsung - Galaxy Note II Cell Phone (Unlocked) - White
Customer Rating
5
Awesome Phone!
on March 28, 2013
Posted by: nativetxn73
from Florida
Expertise:Intermediate
I Love, Love, Love this device! I've only had it a couple of days and I am in awe of it's features.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome
on April 8, 2013
Posted by: immikeyirock
Expertise:Intermediate
This is hands down the best phone on the market. I cant find anything about this phone that i dont like that actually has to do with the phone. The only bad thing i would say is dont get it on verizon. Dont get me wrong its still a great phone but verizon takes away some of the capabilities of this phone. All in all the best phone you could by.
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
IT IS BIG, BUT YOU DO GET USED TO IT
on April 11, 2013
Posted by: phillyburbs
from suburbs of philadelphia, pa
Expertise:Expert
I got this phone almost 2 weeks ago. I knew other bigger phones were coming but was not comfortable that the newest technology is always the best. The "bugs" that are discovered in new products can linger long term and annoy you everyday.
So I went from a something phone 5 to this. My biggest frustration with phones is typing on them with two thumbs. And with all but android you cannot change keyboards. So I went big and Swype my way through things or use voice to dictate. And both are real big winners for me. I can swype my way through a message with no typos and do it quickly.
The other thing I realized is that I like using a tablet or small netbook while sitting and waiting somewhere, using my phone as a hotspot. But in this case, I don't need to take those things and can use this phablet to text, make calls, and even surf the web or play games with ease.
Battery life is another major plus. I can talk and text throughout the day; I can even spend an hour or two on the web (or in news apps for example) and have plenty of battery life left at the end of the day without needing to re-charge. I used to not use my phone for stuff like this because the battery seemed to go down at least 1% per minute. And when you get below 50%, human nature kicks in and you panic thinking about that "next charge".
The hard part for me was to go to a plastic phone coming from an aluminum phone. It seemed kinda cheesy somehow but I got over that as I realized something this big in aluminum would be too heavy to hold and use anyway. Putting it in a protective case protects it just fine and gives you a good grip.....this is a big phone, you need a case that won't slide out of your hand.
In just about 2 weeks, I have had no complaints, no lock ups, no freezing, no malfunctions of any kind. I will be keeping this phone even though I'm very finicky about my phone choices - looking for the perfect phone and often go through 1-2 returns before I settle on one of them.
I have not settled this time - this time I got exactly what I had always hoped I'd find...something easy to type on, easy to read, and basically a tablet and phone with a battery that lasts all day....plus the display is absolutely gorgeous. The most important was easy to type on (swype is awesome and so is the voice dictation).
Thanks Samsung.....job well done.
Pros: Bright display, battery life, swype keyboard, big gorgeous screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on May 2, 2013
Posted by: daffodyl
from Athens, GA
Expertise:Intermediate
I purchased this product after reading multiple reviews from multiple websites, and I am very pleased so far. I am still learning all the features, so I may update my review several times.
I suggest a screen protector, not necessarily for the glass, but against the glare. I typically use invisible shield, but find that if I want to use a case that wraps around the edges, the case pushes up the edges of the shield. A retailer showed me a different shield, thinner, less flexible, but with which the case won't interfere, and it is wonderful. I like it better than the previous one.
Do invest in both the screen protector and the case, as this model is thin plastic, which is a con.
Processor speed, memory, and battery life are great! Size is not an issue, as it is hardly noticeable -- except for the fact that you can READ everything!
Pros: Inexpensive, Realistic color, Lightweight, battery life
Cons: glare, plastic construction
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 13, 2013
Posted by: Joevar
from Los Angeles
Expertise:Expert
I had the Galaxy SIII and traded for a Note II. It runs very good, however, I loaded the exact same applications and at times. it shows a very short delay action after pressing the button. This not often but here and there. I'm still learning how to use the pen features, but so far, very good.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone?
on May 13, 2013
Posted by: Firstsamsung64
from Chicago, IL
Expertise:Intermediate
As a mechanical engineer, I have many co workers think the Note is a tablet. I tell them this is a handheld computer first and a phone second. The Note is better the Droid 2 I had before. Works great for email, text, Facebook, LinkedIn, maps, navigation & GPS, and much more. Does everything I want from a very smart and fast computer\phone.
Pros: Built-in speakers, Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Especially great for those with poor eyesight
on May 16, 2013
Posted by: Anonymous
from Norfolk, Nebraska
Expertise:Intermediate
This is the first smartphone that I've actually been able to use for more than just making phone calls. Other screens were just too small. The Note allows me to format the font size large enough that I can actually read it. Plus it does a great job of formatting the extra large text so I don't have to keep moving the screen.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is FAR ahead of its time
on May 19, 2013
Posted by: GalaxyNoteIIkid
from Thornwood, NY
Expertise:Intermediate
Battery is absoutally AMAZING
Amazingly fast processor and speeds on Verizons 4G LTE.
It is a very cool flamboyant choice. if you get it you will get comments about how big it is, but after awhile you will love it.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US