Customer reviews from Samsung US
Samsung - Galaxy Note II Cell Phone (Unlocked) - White
Average customer rating
4.8 out of 5
4.8
(1,797 Reviews)
Open Ratings Snapshot
Rating breakdown 1,797 reviews
5 Stars
1,566
4 Stars
193
3 Stars
17
2 Stars
7
1 Star
14
98%of customers recommend this product. 
(
1,659 out of 1,689
)
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Customer Reviews for Samsung - Galaxy Note II Cell Phone (Unlocked) - White
Customer Rating
5 out of 5
5
5 Stars for My 5 Star Galaxy Note II Phablet
on April 15, 2013
Posted by: ROYALTY
from Atlanta, GA.
Expertise:Expert
I am a proud owner of Samsung's Flagship Phablet, The Galaxy Note II. I have incorporated my Galaxy Note II into just about every piece of my life using AllShare which controls and activates my Samsung 3D Led SmarTv, Samsung Refridgerator, and my Samsung Washer and Dryer, and connectivity with my Samsung PC. Another useful feature is the S~Pen brings the simplicity of pen and paper to innovative mobile technology, plus the ability to perform multiple tasks at once. Quickly create and edit documents, and navigate with the precision of a mouse. Use Air View to get an overview of your entire library by hovering the S Pen above the display, or boost your multitasking mileage: S Memo remembers shapes, text searches and even equations. I could go on and on about the features and capabiliteis of the Samaxy Note II. Own the Galaxy Note II and You will find yourself Speechless as I do as this Phablet continues to astonish me.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, allshare, s~pen, multi~window, 1.6ghz quad core processor, long battery life, highly addictive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A “NOTEworthy” Mother’s Day Gift
on May 8, 2013
Posted by: ROYALTY
from Atlanta, GA.
Expertise:Expert
I am a proud owner of Samsung's Flagship Phablet, The Galaxy Note II (Titanium). I also am a Samsung enthusiast. I decided to surprise my Mom with an early Mothers Day Gift; the Galaxy Note II because I found it hard for her to give me mines back. I bought my Mom the Note II because I noticed that she juggled an iPhone and iPad. My solution was simple, the Hybrid Galaxy Note II, both Smartphone and Tablet. I thought the Upgrade from iOS 6 to Android was going to be complex. In my Mom’s opinion it was very easy to incorporate into her daily business projects. The features that my Mom uses the most are the S~Pen, Air View, Dual Screen Mode, S~Beam, and the innovative S~Note. My Mom is happy with her new Phablet and hopefully will enjoy it for years to come.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, 5.5 hd super amoled, 1.6ghz quad core processor, s~pen, multi-window, s~beam
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device but waiting on all the features to be unlocked
on November 22, 2012
Posted by: DDMatrox
Expertise:Intermediate
I love this device as I cannot simply call it a phone. That would be belittling it. It is fast, responsive, full of features(I will speak on that in a moment), battery life is overwhelmingly fantastic and a dream to use and learn to use. I feel it is far beyond anything else in the market at the moment. The screen is beautiful, you can do anything you wish with it(at least almost, but when all features are rolled out, you will be able to do the work of a portable pc), and the battery life is second to none.
Features: I have to say I am a little disappointed in the multi window not coming on the device, along with the screen recording, etc that is advertised. I have read that the update for multi window is coming very, very soon, but nothing on the screen recording and the notification toggles at the top of the screen. So that is why for features, I gave it a 4 instead of a 5, as I feel it should have come with those enabled or within a week or two rolled out. How much the carriers has to play into this, I can only imagine. I can wait on this, however, the main con I have is that updates are far too slow coming in general unfortunately.
I had the original note and upgraded to this model as I was "that impressed" with the original, and this even moreso! My wife still has the original and loves it tremendously.
The accessories that I like are expensive but imho, well worth the cost(multimedia dock, battery charger with extra battery and the flip case that I already have).
I am in IT and use the features of the unit every day, thus the necessity for multitasking to the extreme.
It is a great product to say the least and I highly recommend if you are even considering it, as you will definitely not regret the purchase. There really is nothing that can be compared to it.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight, feature rich, radically fast, true multitasking ability, battery life of over 18 hours easily, fantastic abilities, evolution of s-pen, future proof(until samsung outdoes itself), heads and tails over anything else, cured all bad tendencies of first note
Cons: did not come out of the box with multi window, too slow with updates
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Note 2 awesome!
on November 28, 2012
Posted by: majordave817
from Broadlands, Virginia
Expertise:Intermediate
My wife convinced me to switch from our iphones to the Samsung Galaxy series. She got the S3 and I got the Note 2. We love them! I don't think that the iPhone 5 comes even close to the features and functionality of the Note 2.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone.
on November 28, 2012
Posted by: MiraD
from Schaumburg, IL
Expertise:Expert
I've had this phone over 2 weeks and no one can pry it out of my hand. When out grocery shopping people ask me about this phone and what it can do. The only tweak I'd at to it is if it had the multifunction software enabled so I can use 2 sites at the same time. My provider hasn't pushed the new software yet.
I use the S pen but my favorite feature is swype to text and just surfing in general on such a large screen. It is way faster than my old phone which was supposedly the best designed white square thing ever. Not so much. I haven not grown bored of this phone at all. There's such much more I can do with it and I can actually speak to people without them asking can you hear me 3-4 times because my 4th generation white square had terrible call quality.
I can write grocery lists, price check items, delete multiple emails and open files quickly. My large white tablet sits collecting dust because I'd rather do tasks on my Note 2. If you're considering this phone, yes it's large but it is light weight and does everything flawlessly.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, fast, great call quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The next big thing....... if you are talking features
on December 5, 2012
Posted by: idikos
from Center Line, MI
Expertise:Intermediate
So I am a bit of a gadget geek, I have 4 lines on my plan, which I take all the upgrades for and pass down the used phones to those on my plan, small price to pay for them since they don't pay the bills or pay for the phones. I most recently strategically set myself up for an upgrade every 6 months if I want. However, that wont be needed with this phone.
When I first looked at the phone, I thought this may be too heavy or awkward. How soon those worries were laid to rest. This phone fits comfortably in the palm of my hand, and conveniently in my back pocket. I know you are saying what if you sit on it, I ALWAYS put my phone on the table in front of me, or on my console of my car before actually sitting, so that solved that.
I will be honest for the typical cell user, the upgrade to a "phablet" may be a big step, but well worth it. I have had people crack jokes about my phone, and I simply explain it to them like this..... In todays world, what do most people use their phones for? 1) texting 2) games/surfing the net and 3) mulitmedia 4) talking
With that being said, the larger keyboard and fact I dont have to hit shift to type numbers is great for texting, the fact I can see the list of who texted me as well as the last few messages from the selected person when turned sideaways is amazing. Games and internet on a larger screen only enhance the experience, I have yet to see where the larger screen was a distraction/detractor. Movies and other videos, again larger screen equals larger viewing area. Keep in mind with split screen you can text/email/surf net/watch videos. I dont even know of a tablet that has that capability, though it may exsist. Talking, well lets face it in this world, most people use bluetooth, or headphones when they are on the phone, which is becoming increasingly less and less. Want proof, why else would companies make data something you pay for and give phone calls away for free? 5 years ago you paid for calls, and data was unlimited for a lower price. The cost to send data across airwaves really hasnt increased.
Now onto some of the features, I like the best shot feature with the camera most of all. It rapidly takes a series of 8 pictures and chooses the best one, but also allows you to select which one you feel is the best, when you make your selection, the unselected photos go away.
S Pen, though I have not fully explored this function, it is making meetings go faster and easier. I am able to take notes, put them in different things and actually draw diagrams of my own to keep for later.
Aside from that I had the Samsung Galaxy S III previous to this and they are pretty much the same, with the exception of Jelly Bean being preinstalled on this phone and wow amazing. GoogleNow is a great feature.
I strongly recommend this device for anyone who has alot going on in their busy life. It will help organize you if used effectively.
Pros: Built-in speakers, Bright display, Durable, Lightweight
Cons: Not high def
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Future of Smart Phones
on December 3, 2012
Posted by: ChrisON
Expertise:Expert
This is where everyone will eventually wind up. Large screen with finger control and stylus control.
First issues for skeptics: it does fit in your pocket, so it passes that test. It is very thin, so it does not feel "big" (on the second day :) ). It has a "one hand" feature which shifts all keyboards (phone, text, calc.) to your preferred side so that small hands people can reach keys with one hand.
Once you get past these issues, everything about the device is great. Smooth screen transitions, features galore, lots of motion detection to speed tasks, it blows you away with its features. You will not regret getting one.
Pros: Lightweight, Bright display, large display, thin, latest android software
Cons: none
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Device!!!
on December 12, 2012
Posted by: sad4ever
from Cleveland, OH
Blazing Fast!!! Speed and functionality make this phone a must for everyone from a businessman to a student. Highly recommending.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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