Customer reviews from Samsung US
Samsung - Galaxy Note II Cell Phone (Unlocked) - White
Average customer rating
4.8
(1,797 Reviews)
Rating breakdown 1,797 reviews
5 Stars
1,566
4 Stars
193
3 Stars
17
2 Stars
7
1 Star
14
98%of customers recommend this product.
(
1,659 out of
1,689)
Customer Reviews for Samsung - Galaxy Note II Cell Phone (Unlocked) - White
Customer Rating
5
Just An Awesome Device!
on December 27, 2012
Posted by: TheGadgetMan45
Better than that ridiculous tall so called new iPhone 5. This is just an awesome phone, enough said.
PS: I'm a former owner of an iPhone and will never go back, stupid lock down rules and small screen never again.
Cons: a little pricey
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Almost the perfect device...
on January 31, 2013
Posted by: ender303
from California
Expertise:Intermediate
Features and Specs wise this phone is the best I've ever seen. It has successfully replaced my previous phone and tablet combination, and I don't even look back with any sort of longing. The S-Pen takes all the good of the stylus of old and adds brilliant new functionality. There are more features on this phone than any single person will use, but because we are all unique individuals, we will all use a unique combination them to suit our individual needs.
The only flaw in this marvelous device is it's lack of equal industrial design and materials. I believe the physical aspects of the phone were tuned too much in the direction of slimness and lightness at the cost of durability. Because this is an everyday, all day use device that goes in and out of pockets/purses and hands, it will be dropped. It's not a matter of if, it's a matter of when. The materials (especially the glass) are simply too thin to withstand common falls. Even in heavyduty cases, this phone breaks when dropped. Personally, I would be okay with more heft for more durability in this phone. As is, it must be handled with exteme care. Any drop can crack the glass!
All that being said, and having broken my glass already from a one meter drop, I love this phone so much I'm paying for repairs to bring it back!
Pros: Bright display, Realistic color, Lightweight, featureset rivaled by none!
Cons: fragile
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing
on February 2, 2013
Posted by: cwbcpa
from Cleveland, OH
Expertise:Expert
It took me about 2 months to finally pull the trigger on buying the Note 2. As amazing as the device looked, I kept telling myself that it was too big. I had loved my S3 and then spent a brief time with a competitors device that was just too small and had very little in the way of innovation. Yes, that phone. Anyway, I have had my Note 2 for about a week now and I just can't believe how great this device is. First of all, I got over the size issue within hours. It is big and everyone will point that out when they see it, but it is so comfortable in the hand. I don't know how Samsung did it, but they somehow made this huge device feel comfortable in the hand. I am not a big man and do not have big hands, but I can do most everything with one hand and that's without using the "one-handed" functions that are in the settings menu. Those are great, but prefer to not use them.
The features are just amazing. For me it is all the little things that matter the most. Things like the screen staying on while you are reading or staying in portrait when I lay down to read instead of rotating. Things like putting the phone to my ear when texting someone and calling that person without doing anything else.
The camera is awesome just as the one on the S3 is as well. Great pictures in all types of light. The options are endless. The ability to share in what ever way you want to is awesome as well. So many features here that I could not begin to cover them all. Read and watch the Samsung videos. Know that all the things they talk about work amazingly.
The sound coming out of this device is amazing as well. The speaker is so much better than the S3 and the speaker on that phone was good. It great for conference calls and for watching videos. Everyone can hear loud and clear.
Now the S Pen....What a great tool! At first I thought that I would not use it very often. I use it all the time!!! There are so many uses, but my favorites are being able to cut and paste an article or clipping or photo and put it into an email or message or document. I use the S Pen to sign documents for clients. I use it on the web as it is easier to point to links with that than with my finger. I use it make notes on my calendar and my lists. Let's just say it gets more use than I ever thought it would.
I would encourage anyone who is on the fence about this device to go spend a little time with it. It is by far the best smartphone on the market, but it is also so much more than just a smartphone.
Pros: Built-in speakers, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on February 27, 2013
Posted by: Kench
from IN
Expertise:Intermediate
I love this phone, this phone just doesn't die! I've had it off the charger for the past 24 hours and it's still got juice in it. I've never had a phone last this long without charging it! And the fact that this phone is super fast blows my mind!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone !
on March 6, 2013
Posted by: shaynej95
from Alexandria va
Expertise:Beginner
I switched from the iPhone 3gs to the Note 2, and I am glad I did. It takes some getting used to, but I am getting there. This phone can do everything. My only gripe is that I dont know how to use every feature on this phone.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have purchased yet!
on March 14, 2013
Posted by: BravesFan333
from Jacksonville, FL
Expertise:Intermediate
I, like many people, first thought this phone would be way too big for my taste. The more I researched it, the more persuaded I was to give it a try. I have not been disappointed. The phone fits in all of my pockets but I am 6'1 so that might have something to do with it. The features on this phone are really nice. While I don't use the S-pen all that much, having it available for a quick note has been worth it. If you don't like writing then the voice features work great too. It is fast and responsive and the battery will easily last all day with fairly heavy use. I have never run it down to less than 30% battery life and that was when I let my kids play games on it for like 6 hours after I had used it heavily for 10 hours. I highly recommend this phone.
Pros: Bright display, battery life, large display for viewing, responsive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone I've Ever Owned
on March 22, 2013
Posted by: 77wabbit11
from Findlay, OH
Expertise:Expert
I love everything about this phone. My favorite feature is the 5.5 inch screen. People ask me if my phone is on steroids! It is so fast, it is great at multi-tasking. The help features are great and it was easy to learn. You can customize it to fit your life style. The last 2 vacations we went on, this is the only device I took - I could email, use facebook, play words with friends, take and share pictures, watch movies, listen to music, shop - everything I used to do on my laptop I can now do on my phone. People ask me - is that a tablet or a phone and I always respond - it is BOTH.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, large screen, multi - task and fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this substitutes a phone, mp3 player and kindle
on March 26, 2013
Posted by: mistysue
Expertise:Intermediate
I spend a lot of time in waiting rooms, I can read books on this thing, watch TV shows, get my work done and it all fits in a pocket. Yes, it actually fits in my pockets which was the most surprising part. When you get used to it, suddenly it doesn't seem so big once you realize it fits everywhere. The battery lasts forever and this is the first phone I've had that the speakers are loud enough to use in crowded spaces and still hear. (I'm not a jerk, I do pull out headphones when appropriate)
Pros: Built-in speakers, Realistic color, Lightweight, big enough to do everything, fits in pocket, excellent battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US