Customer reviews from frigidaire.com
Frigidaire - Home Comfort 12,000 BTU Air Conditioner - White
Average customer rating
4.5
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
71
4 Stars
31
3 Stars
8
2 Stars
5
1 Star
0
91%of customers recommend this product.
(
100 out of
110)
Customer Reviews for Frigidaire - Home Comfort 12,000 BTU Air Conditioner - White
Customer Rating
5
Great customer service
on June 29, 2015
Posted by: ulosetoo
from Philadelphia, PA, United States
bought the first unit just a little under 2 years ago and unfortunately it stopped working. Thought I was out of luck because the warranty I seen online said 1 year. But I decided to call anyway, turns out the 12k btu has a 2 year. Well it gets even better, I bought it online so the representative found a store (not where I bought it) and I exchanged it there. Great customer service!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great performance, beware of remote sense.
on July 17, 2015
Posted by: SeanP
from Phelps, NY, United States
I gotta say this keeps my entire 2 bedroom apartment chilly very easily, but the remote sense feature is flawed. It bypasses the thermocouple on the coil, so say the ambient temperature drops outside, the unit won't turn off the compressor to prevent freezing, as all it knows is the temp where the remote is now.. I just don't use the feature after freezing my unit up solid twice, but seems to be they didn't put much thought into it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Staying Cool in the Crazy Heat
on July 20, 2015
Posted by: Whodatleo
from Metairie, LA, United States
Great ac unit. I have a 2 door garage in the heat on Louisiana, and the ac cools the entire 500 sqft area in less than 15 minutes. I couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Louver
on September 27, 2015
Posted by: Caleb
from Waikoloa Village, HI, United States
Not happy that the Louver is not able to move downward. It only circulates to the ceiling...
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 13, 2015
• Hello, Caleb! Thank you for your time and purchasing our Frigidaire Room Air Conditioner. I want to personally thank you for sharing your important quality and design concerns. Your comments are greatly appreciated and fundamental in improving our quality and design. Thanks again for being a part of the Frigidaire family! -Kind Regards
Written by a customer while visiting frigidaire.com
Customer Rating
2
works great but !
on October 22, 2016
Posted by: sasr84
[This review was collected as part of a promotion.] Works just as advertised good cooling quiet running, But was damaged prier to being boxed from the company. The box it came in was undamaged but when it was pulled from it's container it looked as if was dropped. Lucky for me the damage was superficial. Just not happy with their quality control.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney , Online Outreach Specialist, November 1, 2016
Hey sasr84! I'm sorry to hear about your recent A/C experience. I'll be happy to pass along this information along to the appropriate team for further review. I hope that your A/C continues to function as designed. Please don't hesitate to contact us via this forum should you have additional questions. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet Operation
on May 27, 2017
Posted by: beeswax
from Beach Lake, PA, United States
[This review was collected as part of a promotion.] The Frigidaire window unit is working great and is so quiet. This unit maintains the temperature perfectly to exactly where I set it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Recommended
on September 15, 2014
Posted by: punzfun
It's an excellent product, full of useful features that comes at a budget price. Recommended!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
It's great
on October 15, 2014
Posted by: Michael
It's a great air conditioner. Just be warned, it's noisy.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com