Customer reviews from lg.com
LG - 3.6 Cu. Ft. 5-Cycle Washer - White
Average customer rating
4.2
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
18
4 Stars
8
3 Stars
0
2 Stars
2
1 Star
3
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for LG - 3.6 Cu. Ft. 5-Cycle Washer - White
Customer Rating
1
Not Worth It
on April 10, 2021
Posted by: Gmholl
from Mobile Alabama
[This review was collected as part of a promotion.] Bought one and within a month the door began to leak ( a little at first then gushing water ) the parts to fix it cost more than the washer is worth
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 12, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Melissa_N
from Virginia Beach VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] What can you really say about a washing machine? It does a great job washing clothes. I loved the ability to wash a king size comforter at home. Never had any issues with it until the bearings finally went out 13 years later. In today's standards it lived a long useful life!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jrk55
from Salt Lake City, Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have live my LG washer. It works great for a large family.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ejakushev
from Franklin, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am impressed in its operation and performance and would recommend it to anyone
Pros: ease of use, Performance
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kelbo
from Pulaski, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been very pleased with the LG washer and dryer set.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bendite
from Bend, Oregon
Verified Purchase:Yes
My previous front load machine (not an LG) lasted less than four years. This machine has been amazing. It gets heavy use (about 10 loads a week) and has been in use 15 years! Just recently the pump motor went out but the repair was completed quickly by my handman.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, March 31, 2023
Hi, thanks for the positive review highlighting the durability and quality available in our line of washers! Should you ever need support, you can contact us via chat or phone support. The details of these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist! ^Chris
Written by a customer while visiting lg.com
Posted by: Washmaster3000
from Detroit
Verified Purchase:Yes
Supposed to be energy efficient but man, the water pours out of this unit. Seems like a lot. 6,000 gallons a year average based on review seems like a ton! Washes a lot in one load which is nice but can’t believe this thing is more efficient. Kinda loud too, due to a glass top.
Pros: ease of use
Quality
4
Features
3
Value
3
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 15, 2023
It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It helps us continue to improve and provide the best possible service to customers like you. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Wasshheer D
from West Bloomfield, MI
Verified Purchase:Yes
I didn’t buy a front load washer. I got a top load so can’t speak to the front loader. The top loader is really good but uses a ton of water. Don’t know how it can be rated an energy efficient unit if it’s just pouring water for every wash. It does hold a good amount of clothes in one wash at 4.8 cu ft.
Pros: ease of use
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com