Customer reviews from kwikset.com
Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Venetian Bronze
Average customer rating
4.3
(447 Reviews)
Rating breakdown 447 reviews
5 Stars
301
4 Stars
75
3 Stars
24
2 Stars
14
1 Star
33
86%of customers recommend this product.
(
368 out of
426)
Customer Reviews for Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Venetian Bronze
Customer Rating
5
Great Lock - Great Customer Support
on May 7, 2016
Posted by: JohnnyC
from Key West, FL
Gender:Male
[This review was collected as part of a promotion.] I purchased this lock to go on the front door of our new home. The instalation and programming were straight forward and very easy. The original batteries died after 1 month. The second set of batteries died after 3 months. I called Customer Support and explained my problem. They sent me a new unit and I changed it out. It has been working great for the last 14 months.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Easy to install and operate
on May 9, 2016
Posted by: Salud
from Richmond, Virginia
Gender:Female
[This review was collected as part of a promotion.] I installed the SmartCode deadbolt with no problem and have been using it for over a year now. I can easily add codes to allow temporary access into the house (the maid has her own code, for example). I am very pleased with this product!!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Easy to install
on May 9, 2016
Posted by: Mike B 22
from Oakdale, NY, United States
Gender:Male
[This review was collected as part of a promotion.] I brought this lock about 2 months ago, and installation couldn't be any simpler. programming the new codes was a breeze if you can follow instructions.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
No Keys to Carry!
on May 12, 2016
Posted by: Ibbie
from Pleasant Hill, CA, United States
Gender:Female
[This review was collected as part of a promotion.] This electronic deadbolt was installed about 8 months ago, so I’ve had lots of time to appreciate it. In addition to being an attractive feature on my door, this lock is super convenient. I made up my own code to share with my family, so no one needs a key to lock or unlock the door. If someone comes in to take care of the dog, I make a separate, temporary code for that person. Another feature I appreciate is the small blinking light on the inside so I can see at a glance if it is unlocked (green) or locked (red).
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
3
Excellent once you get it to work!
on May 15, 2016
Posted by: TexCan
from League City, TX, United States
Gender:Male
[This review was collected as part of a promotion.] This product was a replacement for similar deadbolt that did not have the Z-wave. The product would not program correctly. Support person could not get it to work either. Went back to replace unit and same issue with the second unit. After much trial the support person have one part removed while programing and then reinstalled. After that the programming held. This issue apparently affects some, not all units, and not all support are aware of the issue and its resolution. Made needless trip to exchange the unit. Quality issues such as this costs money and errodes customer confidence in the product.
After resolved the product worked as described.
After resolved the product worked as described.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Easy entry
on May 15, 2016
Posted by: rich55
from Sarasota, FL, United States
Gender:Male
[This review was collected as part of a promotion.] Got about a year ago and works Great. Now when my kids go check on house they don't have to worry about keys.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Owner for over 1 year
on June 3, 2016
Posted by: Its_Rach
from Virginia, United States
Gender:Female
I had trouble finding reviews for people who had this for more than a few weeks. I have had this installed (self) on my front door for more than a year and it is WONDERFUL. The Energizer/Duracell batteries I use have yet to run out, still going! The codes are SO EASY to set and reset. This is incredibly convenient and user-friendly. I simply replaced my old deadbolt with this one. To add to my positive thoughts -- I lost the actual keys to it and felt panicked that I might one day need them and Kwikset replaced them no problem! Best purchase.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Test review on Chrome
on August 30, 2016
Posted by: skjgnw985u
Test review on Chrome Test review on Chrome Test review on Chrome Test review on Chrome
Written by a customer while visiting kwikset.com