Customer reviews from kwikset.com
Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Venetian Bronze
Average customer rating
4.3
(453 Reviews)
Rating breakdown 453 reviews
5 Stars
304
4 Stars
75
3 Stars
25
2 Stars
14
1 Star
35
86%of customers recommend this product.
(
371 out of
431)
Customer Reviews for Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Venetian Bronze
Customer Rating
5
Great security and features plus easy installation
on December 16, 2015
Posted by: Madison Guy
from Madison, WI, United States
Gender:Male
[This review was collected as part of a promotion.] I purchased the older version of this deadbolt two years ago, and was very impressed by the ease of installation. The polished brass finish is still like new, and I've been very satisfied with the lock's performance.
My experience with this lock turned me into a loyal Kwikset customer. When I decided to add another 909 to my patio door, I was pleasantly surprised to find out that the newest version now holds eight codes, instead of just two.
Kwikset customer service is great too... very knowledgeable, helpful, and professional.
My experience with this lock turned me into a loyal Kwikset customer. When I decided to add another 909 to my patio door, I was pleasantly surprised to find out that the newest version now holds eight codes, instead of just two.
Kwikset customer service is great too... very knowledgeable, helpful, and professional.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Great features & easy install
on January 3, 2016
Posted by: Don5830
from Alta Loma, CA
Gender:Male
[This review was collected as part of a promotion.] I got this for Xmas in 15. Easy to follow instructions and easy to install. Only problem occurred when I thought I knew more than the instructions and I didn't complete the door handling process before trying the deadbolt and finding it not moving as easy or as far as I thought it should.
The troubleshooting section put me back on track. Now working great. The grandkids think it's the best thing since girls.
The troubleshooting section put me back on track. Now working great. The grandkids think it's the best thing since girls.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
1
Mechanical sticking issued in manual and auto
on January 7, 2016
Posted by: dapster1
from Brandon, FL, United States
Gender:Male
I bought this in Summer 2015 and the deadbolt has stuck extending out. It will also stick in manual mode too. It also sticks when in test mode with door open. Very disappointing because this is the second one I have purchased with issues. I am currently using it only manually and a key! Several adjustments have been made to no
avail. Please help
avail. Please help
No, I would not recommend this to a friend.
Written by a customer while visiting kwikset.com
Customer Rating
4
Easy to install, works well, even near water
on January 14, 2016
Posted by: TrailerGuyBob
from Corolla, NC, United States
Gender:Male
[This review was collected as part of a promotion.] Purchased three, installed and keyed them in about 2 hours. Work really well. Batteries only last about 6 months but the convenience is worth the hassle of changing them and even if they go dead, it's keyed..
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Easy to install and use!
on January 17, 2016
Posted by: PaulBot
from Sound Beach, NY, United States
Gender:Male
[This review was collected as part of a promotion.] We have vacation homes and our own home and we installed this Kwikset Electronic Deadbolt on all the entry doors. The entry codes are so easy for the owners to change; as people come and go, we just program the code for the last 4 digits of their cell phone number and it works like a charm!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
4
We love this electronic lock.
on January 17, 2016
Posted by: gship485
from Texas, United States
Gender:Male
[This review was collected as part of a promotion.] We have had ours for three years and it still functions great. We tried another one but it did not have the backlight. The backlight is important to have at night. It is so convienient to be able to lock the deadbolt with a push of a button.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Dependable lock great for family with kids
on January 18, 2016
Posted by: Woodsman
from Conroe tx
Gender:Male
[This review was collected as part of a promotion.] You do not have to give your kids a key to. Carry and easy to use
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
4
Great Product But.....
on January 20, 2016
Posted by: L Jones
from Texas, United States
Gender:Female
We've had this lock for about 4 months. We primarily got it for our children and for the convenience of cleaning service access. Yesterday it just stopped working. I tried everything listed in the instructions including a new battery, readjusting screws, and even completely reinstalling and reprogramming it with no success. I think the mechanism is stuck. Though it was absolutely wonderful when it worked, now its useless.
No, I would not recommend this to a friend.
Written by a customer while visiting kwikset.com