Customer reviews from Samsung US
Samsung - 55" Class (54-5/8" Diag.) - LED - 1080p - 240Hz - Smart - 3D - HDTV
Average customer rating
4.7 out of 5
4.7
(120 Reviews)
Open Ratings Snapshot
Rating breakdown 120 reviews
5 Stars
93
4 Stars
19
3 Stars
3
2 Stars
3
1 Star
2
93%of customers recommend this product. 
(
109 out of 117
)
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Customer Reviews for Samsung - 55" Class (54-5/8" Diag.) - LED - 1080p - 240Hz - Smart - 3D - HDTV
Customer Rating
5 out of 5
5
This product is great.
on December 8, 2014
Posted by: tim5191
from Carbondale, PA, USA
Expertise:Expert
I love everything about this TV.
The only thing I had an issue with was the Wi-Fi. Every time I would go on Netflix I would only get to watch a couple of shows or one movie before it would disconnect itself from the internet. It also would refuse to connect back up to the wireless network for a while.
But in all it is a wonderful TV.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
NICE LOOK , WORK PERFECTLY WELL
on December 17, 2014
Posted by: VCFL
from Miami, FL, USA
Expertise:Beginner
THE BEST OF SAMSUNG IS THE QUALITY OF THEIR CUSTOMER SERVICE REPAIR
I HAD A MINOR PROBLEM , THEY CAME FAST AND ALREADY WITH THE PIECE TO CHANGE , IN FIVE MINUTES EVERYTHING WAS PERFECT AGAIN , I NEVER SAW BEFORE !
Pros: Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
product is great except for the remote
on December 28, 2014
Posted by: chillenpenguin
from Sulphur, LA, USA
Expertise:Intermediate
For the price this TV packs a huge punch with visuals from gaming to HD content. The menus are very user friendly and when the remote is operational very fun to use.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: remote locks up when mouse pad is used
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on January 2, 2015
Posted by: ronn2031
from Highland Heights, OH, USA
The picture on this TV is unbelievable even when not in full HD Mode.When using HD channels the pictures look live like,When my daughter saw the TV she loved it,and ran out to buy one.Do not know how the newer models can be much better.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome TV...
on April 27, 2015
Posted by: kp4860
from Ft Lauderdale
Expertise:Expert
Does everything you need... from Gaming to HD Everything. . AWSOME Picture!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Poor
on February 21, 2014
Posted by: AlwayschoseSamsung
I am on the second television after getting a replacement for the 1st one shutting off all the time. Got out new replacement Feb 2, 2014 and as of yesterday has shut off on us randomly about 30 times. The first television had 3 different times that a repair person was here and on the second television has already had 2 times with visits from repair man. The third one is now scheduled. The only good thing so far is the customer services people, they are real respectful. The remote really is awful, wish we had a better one with more button options.
Pros: Bright display, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations, shuts off all the time
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome TV
on April 29, 2015
Posted by: Bodjie
from North Hollywood, Los Angeles, CA, USA
Expertise:Expert
Very satisfied..have this for 2 yrs and still feels like it's new..reason being the clarity of movies & programs that I watch..very clear.
Pros: Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not the best LED TV
on May 1, 2013
Posted by: JJ2013
Not a believer of Samsung TV’s any longer. If you are as particular as myself, this TV is not for you. Colors and picture are great when you are DIRECTLY front and center of the TV. Any other angle the colors wash out, just a foot or two off center. Selling this TV for another… NOT a Samsung.
Pros: Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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