Customer reviews from Samsung US
Samsung - 55" Class (54-5/8" Diag.) - LED - 1080p - 240Hz - Smart - 3D - HDTV
Average customer rating
4.7 out of 5
4.7
(120 Reviews)
Open Ratings Snapshot
Rating breakdown 120 reviews
5 Stars
93
4 Stars
19
3 Stars
3
2 Stars
3
1 Star
2
93%of customers recommend this product. 
(
109 out of 117
)
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Customer Reviews for Samsung - 55" Class (54-5/8" Diag.) - LED - 1080p - 240Hz - Smart - 3D - HDTV
Customer Rating
1 out of 5
1
very poor quality
on December 10, 2015
Posted by: Hocomo
from Scranton, PA
Expertise:Intermediate
Bought this tv a little over a year ago, within 2weeks had to take it back to the store, no picture, only sound, they gave me a new one, that lasted about 8 months before it started with the screen going blank then restarting again and could not adjust sound up or down. Samsung sent a repairman and they replaced circuit boards, worked fine till about a month after the warranty ran out, same problems happening all over again, first Samsung tv I ever had, very disappointed.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome TV
on December 14, 2015
Posted by: JayInAZ
from Phoenix, AZ, USA
Expertise:Expert
This is clearly the best TV I have owned...I love the picture clarity and sound. All features work great. I recommend the newer Samsung TV's to all.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smart TV
on December 25, 2015
Posted by: 215badlands
from Philadelphia
Expertise:Expert
I have this smart tv since 2013 about 2yrs and is great, TV have great picture quality smart hub is great with all the streaming media I love Netflix, amazon prime, vudu,and all the games you want, but for me is time to upgrade I I will buy the UN55JS9000 tv can't wait to get it.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: a bit expensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THIS TV HAS GREAT VIDEO DISPLAY
on December 30, 2015
Posted by: SIERRA89
Expertise:Expert
I LOVE THIS PRODUCT, NO JUST BECAUSE THE VIDEO QUALITY, BUT ALSO THE APPS MAKE IT EASY TO SEE MORE IN WHAT THIS PRODUCT HAS TO OFFER AND GET FASTER TO THE NEWS ETC.
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product with only two down sides
on January 4, 2016
Posted by: CraneGuy
from Alabama, USA
Expertise:Intermediate
I replaced a competitors brand with this set and very happy with my choice. Better picture quality for sure. The smart tv functions work very well and the set itself is visually stunning. However, I do have two issues that I would have liked improvements on.
1) The built-in speakers are poor quality, even for a small room. External speakers are a must with this set.
2) The home screen is annoying. Why should I have to choose the main tv screen every time I power up? It would have been more appealing if the main tv screen was chosen when powered up as opposed to having to select it.
Overall a very nice product.
Pros: Realistic color, Bright display, Lightweight, smart tv functions, easy to navigate settings
Cons: built-in speakers are poor, home screen is annoying
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
series 7100 tv
on January 22, 2016
Posted by: redfish5
Expertise:Intermediate
samsung series 7100 smart tv is a very good deal .
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
CRYSTAL PICTURE
on February 9, 2016
Posted by: BAURS
from WA
Expertise:Intermediate
CRYSTAL PICTURE BUT STANDARD SOUND, NEEDS SPEAKER SYSTEM TO ADD, GREAT PRODUCT
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect TV
on March 20, 2016
Posted by: Lovinmydhd
from Minneapolis, mn
Expertise:Intermediate
My wife hates too. Realistic tv.. so this was perfect for her. GGreattv at the vakue.
Pros: Inexpensive, Realistic color, Bright display
Cons: volume /speakers
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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