Customer reviews from Samsung US
Samsung - 55" Class (54-5/8" Diag.) - LED - 1080p - 240Hz - Smart - 3D - HDTV
Average customer rating
4.7 out of 5
4.7
(120 Reviews)
Open Ratings Snapshot
Rating breakdown 120 reviews
5 Stars
93
4 Stars
19
3 Stars
3
2 Stars
3
1 Star
2
93%of customers recommend this product. 
(
109 out of 117
)
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Customer Reviews for Samsung - 55" Class (54-5/8" Diag.) - LED - 1080p - 240Hz - Smart - 3D - HDTV
Customer Rating
4 out of 5
4
Great display, remote & 'smart TV' not as much..
on March 25, 2014
Posted by: SEKH
Expertise:Intermediate
I got this to replace a 2007 Samsung plasma - the design of the set and picture quality of the display is superb (after appropriate tweaking for your room - all TVs really need a set of built in calibration modes to help you tweak the color settings).
I do wish the remote was more responsive - sometimes clicking through the menus takes longer than I'd like.
This is my first experience with the 'Smart TV' UI - not terribly impressed - I was expecting it to be more fluid/responsive/configurable; like an Android tablet. The collection of available apps is quite limited as well. Oh well, that's what the HDMI ports are for - will be just plugging in the laptops/android sticks to get what I need there.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Everything but the fancy remote.
on March 28, 2014
Posted by: Areiter1224
from Akron, OH, USA
Expertise:Intermediate
As a TV this thing is phenomenal. I have yet to be disappointed with any visual aspect of this TV. It looks great in my living on or off. The border-less frame as been a huge like by all my friends and family. I have actually recommended this TV to several friends all ready. However for the first month I was trying to use the remote and found the reaction time to be slow, and also it felt very awkward using it. I did try to use it for several weeks thinking it might have a learning curve. Voice controls worked fine but felt to me like a gimmick. The touch pad number system was great until you had to dial in a 1000+ number. The remote I replaced with a Logitech harmony remote and all issues on that front are now solved. The smart TV has been awful and i have practically stopped using the features associated with it. I also own an AppleTV which is superior. It seems slow and most of the Favorite channels it thinks I like I never watch. I actually blame the remote for continuously putting in wrong channel numbers. Since i have purchased a new remote i have been happy again with this TV. Other issue has been the set up through a AV receiver but i am working that out and do not believe that the TV is at fault. This TV is absolutely stunning in 1080 and 3D/3D upconvert, and I have already recommended to friends as stated earlier.
Pros: Bright display, Realistic color, Lightweight, borderless looks amazing, 3d upconvert impressive
Cons: remote is slow, learning curve for remote features, apple tv much better smart tv
I would recommend this to a friend!
Features
2 out of 5
2
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy Set Up -- Has All Features That I Wanted
on April 27, 2014
Posted by: BMOC52
from Gaithersburg, MD, USA
I've had this TV for about a week now -- what a difference it makes to have the big screen with HD and 3D. Set up was easy. Picture is great and I've already tried it to search the internet -- it's connected to my Wi-Fi network. Matched it to a Samsung sound bar and a Samsung 3D Blue Ray player. Compliments to Samsung on all their products!
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on May 12, 2014
Posted by: strtfighter
from Milwaukee, WI
Expertise:Intermediate
This TV is incredible! Great picture, light weight, easy to set up and operate!
Nothing else to say!
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fantastic picture - very happy with it - Except with Netflix and wireless
on May 14, 2014
Posted by: Not2Hard
from ma
Expertise:Intermediate
There seems to be an issue with the wireless connections, mainly dealing with Netflix - lots of lag and loss of signal bought new faster wider band router (Verizon) and still had same issue. But overall happy with it.
Pros: Bright display, Realistic color, price
Cons: Did not meet expectations, wireless issues
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great tv so far.
on May 18, 2014
Posted by: Coach13
Expertise:Intermediate
Bought this tv to replace a 55 in samsung led I had for four years. Initially purchased the 6350, but had problems with the screen on that one. Returned it, and decided to upgrade when I explored this one further, and couldn't be happier. Awesome picture , and finding new futures almost every weekend I've had this.
Pros: features
Cons: bit pricey
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great performance
on May 19, 2014
Posted by: rockiecomputer
from Texas
Expertise:Intermediate
I love this TV. I would recommend it to anyone. I do wish I had bought a bigger screen. I wish I was better in working with the remote control. I would have liked an easier way to sync my satellite remote with the tv remote.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Tv
on May 19, 2014
Posted by: Sam25
from New York, NY, USA
Expertise:Intermediate
The TV has great features and very good color. The built in speaker are very loud and sound great.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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