Customer reviews from philips.com
Philips Sonicare - FlexCare Platinum Electric Toothbrush with UV Sanitizer - White
Average customer rating
4.4 out of 5
4.4
(138 Reviews)
Open Ratings Snapshot
Rating breakdown 138 reviews
5 Stars
100
4 Stars
17
3 Stars
8
2 Stars
7
1 Star
6
89%of customers recommend this product. 
(
116 out of 130
)
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Customer Reviews for Philips Sonicare - FlexCare Platinum Electric Toothbrush with UV Sanitizer - White
Customer Rating
5 out of 5
5
made a major positive difference
on March 31, 2014
Posted by: Granny1973
Gender:Female
While I have an earlier model than this platinum, I did not expect it would make the difference it made in my teeth. I had trouble with my teeth all my life and I was terrified of the dentist even the cleanings. I always felt I needed a vallum just to enter the dentist office for anything even cleaning. I started having gum problems also and that made cleaning more of a nightmare. I finally got the sonic system from my dentist and used it. I like it ok but this past cleaning I saw the real difference. When the hygenist went to get the plaque off my teeth she only found two little specks and the rest was refreshing. I could not believe the difference it made and I have no gum problem anymore and I don't brush twice a day even but it made the difference. I wish I could afford to give every child born a unit so they would never have to know the horrible nightmare I have lived with a dentist office visit. I am 65yrs and I just bought my mother one she is 81 yrs and I plan to buy my 8 year old grandson one. Kids don't like to brush their teeth but this will work even if they are not good at it. I enjoy it more now that I am not afrid of the dentist. Thanks Sonic
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
BEST toothbrush out there!
on October 1, 2013
Posted by: albal
Gender:Female
Verified Purchase:Yes
This is an amazing toothbrush, 3 settings -clean,polish/white/ and gums. Your teeth will feel as if you've just left the dentist office after a cleaning. This toothbrush gets coffee stains off,....before I always had to go to the dentist office to get those stains off. I had an old model, (6 years old) and it in no way can compare to this new improved model. You won't be sorry, may seem a little expensive, but it's definitely worth the $$$ to reverse and stop periodontal disease. (it does, my gums are in much better shape)
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Happy with the results
on November 17, 2013
Posted by: Janie99
Gender:Female
Verified Purchase:Yes
Just starting to get use to an electronic toothbrush so I'm still on gentle mode but am pleasantly surprised how clean my teeth feel.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Dorcas's response to no cap
on December 8, 2015
Posted by: patvp
Gender:Female
First off I have had this product for more than 5 years. and i never use the cap because after brushing my brush goes right into the sanitizer and doesn't come out until I am ready to use it again. There are several tooth brushes by Phillips that fits this handle with a smaller tooth brush size that have a cap. I don't believe the cap is what makes or breaks a product like this. I have had such amazing results with this tooth brush that I have bought all my sons one. Sonicare Flex Care is the best on the market and I would not let something like a cap keep me from buying it.
Pros: the sanitizer is the best
Cons: i prefer the smaller heads, it should come with a choice of heads
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Don't waste your money!
on December 2, 2014
Posted by: Juliana
Gender:Female
I'm a Dental Hygienist that switched over from another Electric toothbrush. I purchased 3 brushes from Sonicare. In less than 2 years they have all died.
Pros: cleans when it works
Cons: very short life span
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Making lots of noise
on November 15, 2015
Posted by: Sue2000
Gender:Female
I have been using this product for 6 months now and was happy with it. Now it began to make loud noise when power button is on and I am afraid to use it because the noise makes my head hurt. I really don't understand why the noise started.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Does a good job
on December 7, 2015
Posted by: 12be612ba612at650c535w4
Gender:Male
Verified Purchase:Yes
This is my first experience using an electric toothbrush, and it took a bit of getting used to it. Easy to use once I got my routine down. The timing (2 min) is a bit short, so I have to hit the "on" button again to finish brushing. Also, I keep the charger/sanitizing stand on the dresser -- away from the bathroom sink and water. Safety first!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Good product, read the warranty
on April 2, 2015
Posted by: Opat54
Gender:Female
This is the second Sonicare I've gotten. I chose the model with the UV cleaner, but after about 18-20 months the UV portion just quit. Thinking the warranty was for one year, as most for these types of products are, I figured I was just out of luck. Recently I was looking at the warranty and discovered it was for two years. I could have gotten it replaced (maybe, other reviewers report problems with Phillips honoring the warranty) if I had known.
The small travel charger is nice. The brush works well, but frequently I accidentally turn it off during the cycle because my thumb is so close to the button. Overall it is really good for gum health.
I would recommend this to a friend!
Written by a customer while visiting philips.com
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