Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - White
Average customer rating
4.4
(691 Reviews)
Rating breakdown 691 reviews
5 Stars
486
4 Stars
95
3 Stars
35
2 Stars
23
1 Star
52
85%of customers recommend this product.
(
569 out of
670)
Customer Reviews for GE - 4.5 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - White
Customer Rating
5
The BEST washer I’ve ever owned!
on February 18, 2021
Posted by: Jreagan7
from Chattanooga,TN
The washer/dryer pair purchased almost four years ago has performed so well that I bought my daughter a pair. She has babies and needs the power clean and steam for baby clothes. Can’t see myself buying any other brand in the future.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy HannahGEA, GEA, March 5, 2021
Hi Jreagan7, Thanks for giving us your feedback! We are so happy to hear that you are enjoying your new washer. Welcome to the GEA family! -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 27, 2021
Posted by: So89
from Texas
This has great features and the sensor knows when the clothes need more wash.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!
on September 3, 2021
Posted by: NightMatte
from California
It is a great product highly recommended, reasonable price and excellent quality.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Not the best
on September 16, 2021
Posted by: Vic0512
It did the job for a while but it keeps clogging and the water does not drain properly
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, September 17, 2021
Hello - Thanks for your feedback. We are sorry your washer keeps clogging and it does not drain properly. Please visit the following link to review some troubleshooting tips on page 26 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90518-2.pdf
If this information does not help, service is recommended. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
If this information does not help, service is recommended. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on June 1, 2022
Posted by: Henry B
Drum gasket broke within 5 years of use. Apparently the anchor that secured the gasket to the frame at the rear became loose over time resulting in excessive vibrations during use. This resulted in fracturing of the fiberglass gasket.
Expecting a longer life out of such a substantial investment
Expecting a longer life out of such a substantial investment
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , June 13, 2022
Hello- This is a really nice washer and we are very sorry to hear you are having this issue. We can understand how frustrating this is for you and would like to get a little more information. We will be reaching out via email soon. We appreciate your patience in waiting to hear from us. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent washer
on September 14, 2022
Posted by: scottyisretired
We've owned it since 2014 with very few problems. The only issue we've had is the area where you fill soap sometimes needs cleaning or a lot of water will remain in the cups.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product. Better then expected!
on March 16, 2023
Posted by: Jfreeze
from Colorado springs
Excellent product, recommend, has made me a GE fan for sure!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great design!
on January 15, 2024
Posted by: Hugh43611
Bought this years ago. It has quite a few features and basically does it all. Best of all is the digital display that tells you how much longer until it's done. I wash blankets, sheets, shoes, etc. and it really does a good job.
I bought it as an markdown item and I couldn't be happier. Just wish that I would have bought the matching gas dryer for it. Now I find myself trying to find the matching gas dryer for it. Which is probably next to impossible, but wish me luck.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com