Customer reviews from whirlpool.com
Whirlpool - 1.5 Cu. Ft. 5-Cycle Washer and 3.4 Cu. Ft. 5 Cycle Dryer Electric Laundry Center
Average customer rating
4.3
(816 Reviews)
Rating breakdown 816 reviews
5 Stars
460
4 Stars
217
3 Stars
74
2 Stars
20
1 Star
45
86%of customers recommend this product.
(
589 out of
683)
Customer Reviews for Whirlpool - 1.5 Cu. Ft. 5-Cycle Washer and 3.4 Cu. Ft. 5 Cycle Dryer Electric Laundry Center
Customer Rating
3
Loud
on July 10, 2020
Posted by: stubbylegs
from TN
This was installed two days ago. It seems to operate acceptably except that the washer and dryer are very loud.
I'm not sure that the tub fills as full as it should to properly wash the clothes.
Will withhold my final review until I use it a little longer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Washer/Dryer Stack Takes Center Stage
on September 20, 2023
Posted by: Kbroboy
from Denham Springs, LA
[This review was collected as part of a promotion.] The Frigidaire Washer/Dryer Stacked combo fits nicely into my bathroom limited space. Runs nicely in all necessary washings and drying. Also, low on noise output. The dryer runs virtually quiet. This product is easy to load and provides efficient functions. Thanks, Frigidaire, for the conveniences of providing laundry chores and make them easy. Bravo!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
??????????????
on December 20, 2024
Posted by: Lake Perry
from Perry, Missouri
[This review was collected as part of a promotion.] I bought this to replace a unit I bought used to save $, which as it turned out was a bust. It is for a weekend home. As long as the wife is happy I'm happy. Happy spouse, happy house!
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far, so good.
on August 5, 2025
Posted by: Jackie
from North Carolina
[This review was collected as part of a promotion.] I've had the unit for about 5-6 days and have done 3 loads of laundry. So far, all is working fine although the dryer door is very difficult to open - takes a good pull and I'm a 73 year old woman, so that may be a factor. Much tighter latch than the 20 year old Whirlpool unit replaced. The deeper wash tub and higher dryer ar4e of no concern to me. I'm 5'4" and can reach both easily. As a matter of fact, I believe the washer tub is larger than the old one.
Did I say it replaced a 20 year old unit? So far, I'm happy with Whirlpool stack washer/dryer.
Did I say it replaced a 20 year old unit? So far, I'm happy with Whirlpool stack washer/dryer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
I hate this dryer
on November 25, 2025
Posted by: Paola123
from Oakland
My landlord got me this new laundry center to replace the old one, which unfortunately broke. I hate this dryer with all my heart. Takes up to 5 cycles to get clothes dry, that's like 5 hours!! By the time I take the clothes out, they have a musty smell, and more often than not, sheets get tangled into giant knots, trapping smaller items in, so they're wet when I take them out. You know that lovely fresh laundry smell? I don't, haven't smelled it for months since I got this dryer. All my clothes smell like now is mold, nothing if i'm lucky. This is the worst dryer I've ever had the displeasure of using.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 26, 2025
Hello,
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 848573
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Dryer.
Damp or wet clothes after a dry cycle usually indicate issues with airflow, cycle selection, or installation, often not a dryer malfunction.
1. Clean the Lint Screen: Mandatory: Clean the lint screen after every use. A clogged screen blocks airflow, extends drying time, wastes energy, and is a fire hazard. Wash the screen with soapy water if fabric softener residue builds up.
2. Check for AF/Check Vent Codes: Modern dryers signal venting restrictions with "AF" or "Check Vent" lights on some models.
3. Test Exterior Airflow:
Run the dryer on heat for 5–10 minutes.
Check the exterior exhaust hood.
Assessment: Airflow should be strong (like a hair dryer on high).
Action: Weak flow means a clogged vent line that requires thorough cleaning from the dryer to the exterior.
4. Clean the Home Venting Line: Long drying times with adequate heat strongly suggest a vent restriction.
Maintenance: Clean the entire vent system every 1-2 years, or immediately if performance drops.
Benefits: Reduces drying time and energy cost, increases airflow, and dramatically lowers the fire risk.
Tools: Whirlpool Dryer Vent Testing Kit (Part #W11224254) for proactive assessment. Contact Whirlpool for order.
Cycle Selection and Settings
Improper settings frequently cause dampness.
1. Use Automatic Cycles: Always use automatic, sensor-based cycles (Normal, Heavy Duty) for efficiency. They shut off when dry.
If Damp: Select a "More Dry" or "High Temperature" setting.
Timed Cycles: Only use for small, single, or lightly damp items. Avoid overloading.
2. Avoid Steam Cycles for Drying: Steam cycles (Wrinkle Release, Steam Refresh) introduce moisture to relax wrinkles and remove odors from already dry clothes. They are not a primary drying method and can leave small, light loads feeling damp due to condensation.
Is the Dryer Level? An unleveled dryer prevents clothes from consistently contacting the moisture sensors inside the drum, causing misreadings, premature shutoff, and damp clothes.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 848573
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on September 23, 2016
Posted by: Janie Baz
from Tucson, Az
[This review was collected as part of a promotion.] I had water damage that caused my old "thin-twin" to say "replace me"! By the way, it was 30 years young!!The new replacement model WET 4024 was installed three weeks ago and is a "gem". Both the wash and dry cycles have operated with the up most efficiency and I am sure that this new "baby" will grow another 30 plus years. Thank you, Whirlpool, for an excellent product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good options for washer & dryer.
on May 24, 2016
Posted by: Retired
from Minnetonka, MN
[This review was collected as part of a promotion.] Ive had this for a month and the dryer is drying the loads in 1/3 less time than the old model. The only confusion was the old model had water level selection as small, medium, & large. This model had "soil level", low, medium, & heavy. The user manual does not explain this selection clearly. After using the new item, I'm assuming this "soil level" refers to water level?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
good apliance
on February 28, 2017
Posted by: Anonymous
from wa state
[This review was collected as part of a promotion.] good appliance
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com