Customer reviews from whirlpool.com
Whirlpool - 1.5 Cu. Ft. 5-Cycle Washer and 3.4 Cu. Ft. 5 Cycle Dryer Electric Laundry Center
Average customer rating
4.3
(816 Reviews)
Rating breakdown 816 reviews
5 Stars
460
4 Stars
217
3 Stars
74
2 Stars
20
1 Star
45
86%of customers recommend this product.
(
589 out of
683)
Customer Reviews for Whirlpool - 1.5 Cu. Ft. 5-Cycle Washer and 3.4 Cu. Ft. 5 Cycle Dryer Electric Laundry Center
Customer Rating
5
It’s the Cadillac of compact sets!
on September 16, 2021
Posted by: Trish
from Saginaw, MI
My sister has this set, she’s had it for 10 years and she’s never had one single problem. She just loves it, it’s quiet and no problems.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great functionality.
on February 17, 2024
Posted by: RobnCO
from Colorado
[This review was collected as part of a promotion.] This machine is great for apartment living and a single person. It provides several cycles for anything from tiny loads to bulky jeans which make it very economical.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor dryer performance
on August 28, 2018
Posted by: Mcguire
from Omaha, NE
Gender:Female
[This review was collected as part of a promotion.] The dryer take 2-3 cycles to dry anything the least bit heavy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, September 12, 2018
Mcguire , thank you for your review. We would like to inquire about your review with you. If you have not had your issue resolved, please email us at Whirlpool_Reviews@Whirlpool.com at your earliest convenience with your username ( Mcguire ), user id ( 210378615), a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool® Social Care
Written by a customer while visiting whirlpool.com
Customer Rating
3
Stackable Whirlpool
on October 25, 2024
Posted by: rars
[This review was collected as part of a promotion.] I had this for less than a month and had to have it repaired. Under warranty, but I think it should have had a better track record than one month. I still haven't figured out how to make the fabric softener option work better than it does, it doesn't wash it out very well
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great, quiet, space saving
on August 17, 2018
Posted by: AprilLily
from Oklahoma City, Ok
Gender:Female
[This review was collected as part of a promotion.] I have been using the washer/dryer for about a month and am happy so far. It is way quieter than my last stackable and the clothes are getting clean and drying well! Only 2 things I would change: I don't like the load sensing feature. (It seems to be working fine, just personally think it's weird.) I wish the dryer had a buzzer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Auto detect dryer settings don’t work
on January 8, 2019
Posted by: Echiron
from Triangle, NC
Gender:Female
[This review was collected as part of a promotion.] The settings that detect the dryness (such as Very Dry) don’t keep drying until the clothes are even remotely dry. There is no buzzer at all (which I like but there should be the option). The wash settings for auto-detect fill level don’t put enough water in to properly clean the clothes. Maybe I was given a returned or defective machine (I bought this new).
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Totally uncontrollable machine
on October 27, 2019
Posted by: wotaro
from Lakewood, NJ
The water level is not as the manual says. I first tried normal cycle. The water level is minimum and many clothes were not soaked. I tried bulky, as manual advised, but the water level is still minimum. I tried casual and colors cycles, but water level is still minimum. So I had to minimize the load. But suddenly water level became full after several washes. This time, even very small load, the water level comes the top. I tried normal, casual, and dedicates this time, in either case, water level in perfectly full. Now, spin does not work. Water drips after a cycles done. The water level is the same when I use a different cycles.
Consequently, I must run dryers several times, for over four hours, to dry one usual load. I found in very dry of normal dry cycle, the dryer works only 40 minutes. I am afraid the moisture sensor does not work well.
Consequently, I must run dryers several times, for over four hours, to dry one usual load. I found in very dry of normal dry cycle, the dryer works only 40 minutes. I am afraid the moisture sensor does not work well.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, November 6, 2019
Hey wotaro, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
The worst possible dryer!
on February 27, 2020
Posted by: Lg330
from Ft lauderdale
[This review was collected as part of a promotion.] It takes 2-3 hours to dry a regular load of laundry. Whripool came to check and said nothing is wrong with the machine. Maybe I should’ve asked them to sit and wait while a load dried.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, February 28, 2020
Hey Lg330, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com