Customer reviews from whirlpool.com
Whirlpool - 1.5 Cu. Ft. 5-Cycle Washer and 3.4 Cu. Ft. 5 Cycle Dryer Electric Laundry Center
Average customer rating
4.3
(816 Reviews)
Rating breakdown 816 reviews
5 Stars
460
4 Stars
217
3 Stars
74
2 Stars
20
1 Star
45
86%of customers recommend this product.
(
589 out of
683)
Customer Reviews for Whirlpool - 1.5 Cu. Ft. 5-Cycle Washer and 3.4 Cu. Ft. 5 Cycle Dryer Electric Laundry Center
Customer Rating
1
Do Not Buy
on October 22, 2025
Posted by: Mins
from Arkansas
[This review was collected as part of a promotion.] I have used this W/D for 2 months. It is the worst set I have used in my 70 years. The clothes come out of the washer wet. The dryer takes 2 hours to dry a small load of clothes. I would definitely NOT recommend this washer/dryer set.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 24, 2025
Hello,
We value your time and would like to look into the concerns with your Laundry Center. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 826073
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Laundry Center. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 826073
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on November 10, 2025
Posted by: Casb
from Jax fl
[This review was collected as part of a promotion.] We have to have a laundry stack unit because of space. I am replacing my old kenmofe that was fantastic except for its age. And I am very disappointed. Things I do not like: there is no dryer light. The dryer does not hold a washer full of clothes. I am having trouble drying clothes. They are either damp or burning hot. Two choices. Very dry and less dry. The dryer is very hard to open and close. The handle is shallow and slippery. The clip is very tight so you have to push hard and then the machine is rocking. I have checked it with a level and it is perfectly level. I don’t like how it rocks around. Also you can not choose the water level and the washer is deep and you have to lean in. I did not have any of these issues before.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Features
on July 17, 2019
Posted by: 58Liz
from Reading PA
Gender:Female
[This review was collected as part of a promotion.] Although I miss my pull-out bar to hang wet undergarments on, and getting used to knobs across the top is an adjustment at 5’2..I do love the larger capacity, the quieter cycles, and no buzzing when finished running to wake up close by sleepers..Also it has many washer cycles to choose from. I haven’t quite gotten used to the load then pour in supplies process ~ but I’m working in it!! The catch to the dryer is a little flimsy is my only real negative point.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just Perfect
on June 6, 2017
Posted by: paula
from North Central Indiana
[This review was collected as part of a promotion.] We bought a new house and wanted to move the washer and dryer hook up from the basement to the main floor. We had the PERFECT space in our half bath BUT the doors were only 23" wide.We thought we had a problem until we found this set.We removed the trim on one side of the door and we now had enough room to get the Thin Twin into the bathroom.There are only two of us so a smaller machine is perfect for us.I was worried I might have to do my sheets (we have a king sized bed) one at a time but I found out they and both pillowcases fit in perfectly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Thin Twin Washer/Dryer
on February 21, 2017
Posted by: KJR
from Baltimore, MD
[This review was collected as part of a promotion.] Purchased this to replace a Whirlpool model that was 27 years old! It is nice, but I wish there were dispenser cups for fabric softener and bleach in the washer. The dryer is awesome!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Quiet, efficient, workhorse
on December 4, 2017
Posted by: 3274
from Worcester, MA, United States
Gender:Male
[This review was collected as part of a promotion.] I bought this stackable a month ago and it has been running ever since! Family of four with twin 11 year old girls who play a lot of sports and are in a lot of plays and dances so the laundry is always going! Machine is quiet and the dryer is wicked efficient and fast! Wish the basin was larger!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washer & dryer.
on January 23, 2018
Posted by: GinaB19
Gender:Female
[This review was collected as part of a promotion.] Bought this unit about 2 months ago and I love it!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Stack washer and dryer
on December 7, 2018
Posted by: Dillpkle
from Nashville, Tn
Gender:Female
[This review was collected as part of a promotion.] Thw Whirlpool Stack so far is a wonderful appliance, I've owned it a couple of months & it seems to get my clothes cleaner & dry faster than any washer/dryer I have owned!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com