Customer reviews from whirlpool.com
Whirlpool - 1.5 Cu. Ft. 5-Cycle Washer and 3.4 Cu. Ft. 5 Cycle Dryer Electric Laundry Center
Average customer rating
4.3
(816 Reviews)
Rating breakdown 816 reviews
5 Stars
460
4 Stars
217
3 Stars
74
2 Stars
20
1 Star
45
86%of customers recommend this product.
(
589 out of
683)
Customer Reviews for Whirlpool - 1.5 Cu. Ft. 5-Cycle Washer and 3.4 Cu. Ft. 5 Cycle Dryer Electric Laundry Center
Customer Rating
4
Great Product
on November 19, 2025
Posted by: KristaB.
from Birmingham, AL
[This review was collected as part of a promotion.] I bought this laundry center a couple of months ago, and so far it has been an awesome investment. The only things that I wish was different are: I wish the washer was a little bigger and I wish the buttons were a little easier to understand and use. It is just my husband and I with our dog and rabbit. We don't have a lot of laundry, but our comforters and bigger blankets push the washer a little more than I would like. Otherwise, it has been a great washer and dryer, especially for people who need to save on space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Seems poorly made washer handle is hard to open i
on November 22, 2025
Posted by: John1505
from Mount Desert Maine
[This review was collected as part of a promotion.] Very cheaply made very tinny sounding and hard to open and very noisy to close.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 24, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 845058
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Already broke down
on November 24, 2025
Posted by: Terrible buy
from Saranac mi
[This review was collected as part of a promotion.] Bought in March 2025 here it's November 2025 and it's already broke and apparently service call guy couldn't figure it out and didn't have working washer and dryer for 2 plus weeks paid good money and it already broke definitely don't make them like they use to
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 25, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Laundry Center. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 846299
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Lemon
on November 25, 2025
Posted by: Olivo 1
from Rockford illinois
[This review was collected as part of a promotion.] No im not happy I bought this.they came to repair it 11/24/25.did 2 loads of wash.its broke again.its the control panel again.now I've been on hold for over an hour trying to get thru to have it repaired.its ridiculous.i paid alot for this appliance
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 25, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Laundry Center. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer/Dryer model/serial number, and reference Case # 847939
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Cleans Well Without Being Too Hi-Tech
on November 30, 2025
Posted by: Non Techie
from Nashville, TN
[This review was collected as part of a promotion.] Realizing my old washer/dryer combo was nearly 20 years old when the washer stopped working again, I bit the bullet to buy a replacement. This one automatically judges how much water is needed and the temperature once the user decides what type of laundry is being cleaned. After two weeks and having washed several loads, I am happy with my choice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Washer/Dryer Combo
on December 7, 2025
Posted by: Whirlpool washer/Dryer
[This review was collected as part of a promotion.] Very happy with my new washer/dryer set. Clothes come out of washer almost dry so this decreases drying time.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great stackable
on December 7, 2025
Posted by: Cat77
[This review was collected as part of a promotion.] I love my new stackable! The cothes are nice and clean. Great product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
NOT HAPPY - NO WATER LEVEL OPTION
on December 18, 2025
Posted by: CHAR
from LAS VEGAS NV
[This review was collected as part of a promotion.] I DON'T LIKE THE FACT THAT THERE IS NOT A WATER LEVEL OPTION. I DON'T LIKE THE SENSOR OF WATER LEVEL. NOT ENOUGH WATER TO REMOVE LAUNDRY SOAP; THEREFORE, A SECOND RINSE CYCLE NEEDED.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 19, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. Modern, high-efficiency (HE) and non-agitator washers use less water by design for improved performance and energy savings. If you believe the water level is too low, consider these solutions:
1. Check Cycle and Modifiers:
Water use is determined by the selected cycle and modifiers (Soil Level, Spin Speed, Temperature). Customize these settings, noting that not all options are available with every cycle.
2. Water Level Selection (If Applicable):
Auto Sensing: Turn the knob to Auto Sensing to let the washer automatically determine the level based on load size for efficient use.
Deep Water Wash: Select Deep Water Wash for the maximum water volume, ideal for bulky or heavily soiled items. NOTE: This increases overall cycle time.
3. The Bulky Cycle:
The Bulky Cycle uses a unique series of fills combined with agitation for large, absorbent items. It may initially look like there's insufficient water, but the washer will continue to add water and agitate for up to 10–12 minutes to reach the optimal level. Intentional pauses also occur for specialized action.
4. Non-Agitator (Impeller) Models:
These HE models use a low-water wash plate system and automatically adjust the water level.
Loading: Load items in loose, evenly distributed heaps around the wash plate, leaving the center uncovered.
Do Not Add Water: Manually adding water is crucial to avoid, as too much water causes clothes to float, reducing the necessary friction and cleaning effectiveness of the impeller. Load settling is normal.
5. Recalibration:
If water levels seem consistently lower over time, running the Clean Washer cycle (with recommended affresh® cleaner) re-calibrates the control board and resets the machine to factory water levels. Run this maintenance cycle about once a month.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 881432
We’re looking forward to hearing from you.
Christy T
1. Check Cycle and Modifiers:
Water use is determined by the selected cycle and modifiers (Soil Level, Spin Speed, Temperature). Customize these settings, noting that not all options are available with every cycle.
2. Water Level Selection (If Applicable):
Auto Sensing: Turn the knob to Auto Sensing to let the washer automatically determine the level based on load size for efficient use.
Deep Water Wash: Select Deep Water Wash for the maximum water volume, ideal for bulky or heavily soiled items. NOTE: This increases overall cycle time.
3. The Bulky Cycle:
The Bulky Cycle uses a unique series of fills combined with agitation for large, absorbent items. It may initially look like there's insufficient water, but the washer will continue to add water and agitate for up to 10–12 minutes to reach the optimal level. Intentional pauses also occur for specialized action.
4. Non-Agitator (Impeller) Models:
These HE models use a low-water wash plate system and automatically adjust the water level.
Loading: Load items in loose, evenly distributed heaps around the wash plate, leaving the center uncovered.
Do Not Add Water: Manually adding water is crucial to avoid, as too much water causes clothes to float, reducing the necessary friction and cleaning effectiveness of the impeller. Load settling is normal.
5. Recalibration:
If water levels seem consistently lower over time, running the Clean Washer cycle (with recommended affresh® cleaner) re-calibrates the control board and resets the machine to factory water levels. Run this maintenance cycle about once a month.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 881432
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com