Customer reviews from whirlpool.com
Whirlpool - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Average customer rating
3.5
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
9
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
5
69%of customers recommend this product.
(
11 out of
16)
Customer Reviews for Whirlpool - 36 inches - Convertible - Under cabinet Range Hood - Stainless Steel
Customer Rating
2
Blower motor went out after light use
on January 1, 2023
Posted by: Mendy
from Texas
This was installed in my new home in 2017. It worked great for a few years. One day I went to use the exhaust fan it it made terrible noise. The motor had gone out. And of course it’s past warranty. A new motor cost almost as much as a replacement hood. So I’ve lived with out an exhaust fan in my kitchen for years and now my microwave has been on the fritz for a couple of years. Whirlpool used to be gold standard of appliances and now they don’t last very long. Disappointed to say the least.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 4, 2023
Thank you for sharing your insights with us, Mendy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64273u9LH or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Harmony G.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Fan Too Loud
on June 1, 2023
Posted by: CobraBitn
from McKinney, TX
Fan is extremely loud! And the vent duct is taped to the wall. Can’t wait to replace.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 5, 2023
Hi CobraBitn,
we value your time and would like to look into the concerns with your Vent Hood. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. When responding please include your contact information and appliance model/serial number.
We’re looking forward to hearing from you.
Marie Q
we value your time and would like to look into the concerns with your Vent Hood. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. When responding please include your contact information and appliance model/serial number.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Making noise on low speed
on December 13, 2024
Posted by: Linson
from Garland, TX
[This review was collected as part of a promotion.] Its only being two months. But the fan (on its lowest speed) is making some weird noise.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 13, 2024
Hello,
Thank you for your review. We regret to hear that your Range Hood is not living up to your standards. If you have any questions or concerns with your Under Cabinet Hood please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #640526.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Range Hood is not living up to your standards. If you have any questions or concerns with your Under Cabinet Hood please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #640526.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
A sore head for tall people
on June 30, 2025
Posted by: Lee1
from Houston, TX
Bought in 2019 in a new home. No repairs during my ownership. Issues: I am 6 foot tall. Hit my head multiple times on the unit. Hard angles and pointed ends. Suggesting the following changes. Change drop from cabinet from 9 inch to 5 inches max. The extension from cabinet is 8 inches change to 4 inch max. Changes corners to rounded. Never use halogen lights. These lights are too hot and can feel the heat beating down on arms. Specifications are suggested for all under cabinet hoods. The hood needs to be out of the way of cooking.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com