Customer reviews from us.braun.com
Braun - Series 3 Wet & Dry Solo Shaver
Average customer rating
3.9
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
60
4 Stars
41
3 Stars
19
2 Stars
10
1 Star
10
66%of customers recommend this product.
(
25 out of
38)
Customer Reviews for Braun - Series 3 Wet & Dry Solo Shaver
Customer Rating
1
No replacement parts!
on May 17, 2021
Posted by: Needshaircut
from Usa
I just need a replacement #2 attachment. None available!
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Maria Picard, The Braun Team, May 20, 2021
We'd love to help track this down with you! Give us a ring at (800) 272-8611 Monday-Friday 9a-6p EST.
Written by a customer while visiting us.braun.com
Customer Rating
1
Worst shaver I’ve ever used!
on July 15, 2019
Posted by: Disappointedjohnny
from Oxnard, Ca
I used this shaver for the first time on a dry face this week and it missed so much facial hair! I had to go over the same spots on my neck and face three times before finishing. I then tried using it in the shower but it still did a terrible job! I called Braun to try to get my money back but because I waited to use it outside of the 60 purchase window they said there was nothing they could do. Sixty-four dollars down the drain. I’m giving this one away and will end up going back to my Norelco.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy The Braun Team, August 21, 2019
You should always get the best shave with Braun, so we understand your frustration, and would like to help in any way that we can. Please send us a private message on Facebook using this link: https://www.facebook.com/braunshaversus/?brand_redir=18508184222.
Written by a customer while visiting us.braun.com
Customer Rating
2
Failed just out of warranty
on October 1, 2014
Posted by: DougJ
from Murfreesboro, TN, USA
I have been an avid Norelco user but when my last one died about 2 and a half years ago I decided to give Braun a chance. I was intrigued by the wet/dry option and had heard good things about Braun in the past. I never was as satisfied with the shave quality of the Braun as I was my previous Norelco units, but I made my decision and had to stick with it. Well, that was about 2 and a half years ago. last week for no clear reason I was unable to start my Braun. The switch failed. Even though I knew it wasn't fully discharged I put it on charge and after reaching full charge, I could get it to turn on, but shortly afterward it started on its own and would not shut off. I was able to shave that day, and was thinking that if I let it discharge completely and then recharge before use, I could get by with that for a while. No, the next time around I again could not get the switch to activate and am left with a non-operational shaver. I bought another Norelco and am loving it already.
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting us.braun.com
Customer Rating
1
very poor
on February 22, 2023
Posted by: Puggy
I have been using the razor for 2-3 months. I try it dry, wet, with gel, with shaving cream, but nothing works. It will not pick up the hairs on my neck and does a poor job on my cheeks. I chose this one after reading all the great reviews. I have previously used Norelco and Remington. This is by far the worst razor I have ever used. I am greatly disappointed.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Aizaz Khalid, Braun Team, February 25, 2023
A great shave is the heart of what we do, so we're sorry to hear this. In case you don't already, we recommend to stretch the skin and shave against hair growth as well as holding the shaver at a 90-degree angle. We'd like to get more information to help, as well as share your experience with our Quality Team, so when you have a minute please reach out to us at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
Poor reliability and service response
on November 22, 2014
Posted by: Jack
from Palm Bay, FL, USA
I had my Braun 340 for approximately 14 months. It was understandable when I had to replace the foil blade and head, and the wet/dry feature was nice, but about 21/2 months ago, the on/off switch started malfunctioning. The razor, either in the charger or out would come on by itself (wouldn't that have been nice if it had done that in my suitcase when I was flying. They probably would have diverted the flight because of a bomb scare). Finally, it wouldn't come on at all. It is now at a service center where they have quoted me a repair price that is $25.00 more than what I paid for it. No thank you. Back to my Philips/Norelco.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting us.braun.com
Customer Rating
1
Worst Shaver Ever
on August 12, 2013
Posted by: Eddie222
from Morrisville, PA, USA
Horribly unclose shave. I've used it for about a year and the shaver is real bad.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting us.braun.com
Customer Rating
5
The Best I've Ever Used!!
on January 27, 2014
Posted by: Brauner448
from Howell, NJ, USA
By far, the best shaver I've ever used is the Braun 340 and I have sensitive skin. So smooth and works so good with shave gel or foam.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting us.braun.com
Customer Rating
3
Doesnt work with Cleaner
on July 10, 2022
Posted by: Twozzie
This is my 3rd Bruan shaver and its taken me a while to write this review, it shaves well and does what it says it will do, however my issue is it doesnt work with the cleaner and conditioner tool. It only charges in the holder. I tried assorted cables as i have read on a couple of reviews but no luck. Now I have a newish cleaner, box of cleaner fluid and no way to use it. They should make this clear on the products (unless of course one of them is faulty)
I would recommend this to a friend!
Quality
5
Value
4
Response from us.braun.comBy Aizaz Khalid, The Braun Team, July 11, 2022
We're sorry for the confusion! Our Series 3 3040s is not compatible with a clean and charge station, which is why it's not cleaning. The s at the end of 3040 stands for solo model, and it doesn't come with a clean and charge station. The ones that are compatible with a clean and charge station will have a cc at the end of it. Your feedback is important to us, and we'd love to hear your thoughts, share more about our 60-day money-back guarantee, and share some more about our Series 3 models that do have a cleaning station. We can be reached at 800-272-8611.
Written by a customer while visiting us.braun.com