Customer reviews from frigidaire.com
Frigidaire - Professional 24" Built-In Dishwasher - Stainless Steel
Average customer rating
3.9
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
194
4 Stars
94
3 Stars
26
2 Stars
20
1 Star
51
76%of customers recommend this product.
(
286 out of
374)
Customer Reviews for Frigidaire - Professional 24" Built-In Dishwasher - Stainless Steel
Customer Rating
1
smelly and does not dry....water doesn't drain
on September 11, 2017
Posted by: tone1007
from East Hanover, NJ, United States
I bought this appliance about 2 years ago...so disappointed.....my dishes smell and they are always wet.....there is always water left under the drain screen.. and little pieces of food left on the inside of the door....I wish I never bought this appliance ....I have the stove and the refrigerator that I love but this dishwasher is a defect......I know have to wash my dishes prior to using the dishwasher what a waste of money, on this model......
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 12, 2017
Oh no Toni!
I apologize for your experience with your dishwasher. Some tips that can possibly resolve the matters you are having, is to make sure the filter is clean, free of debris and that there are no soiled dishes left in the dishwasher. Leaving soiled dishes in the dishwasher too long can create an odor and the odor can be cleared up by using the rinse cycle.
Also, ensuring that the incoming water is the correct temperature of 120 degrees Fahrenheit and using rinse aid, can possibly assist with your dishes drying properly.
If this does not resolve your matter, feel free to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience or via email at socialcare@frigidaire.com.
Respectfully- CiCi
I apologize for your experience with your dishwasher. Some tips that can possibly resolve the matters you are having, is to make sure the filter is clean, free of debris and that there are no soiled dishes left in the dishwasher. Leaving soiled dishes in the dishwasher too long can create an odor and the odor can be cleared up by using the rinse cycle.
Also, ensuring that the incoming water is the correct temperature of 120 degrees Fahrenheit and using rinse aid, can possibly assist with your dishes drying properly.
If this does not resolve your matter, feel free to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience or via email at socialcare@frigidaire.com.
Respectfully- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
1
broke down @ 18 months...Booooooo!
on June 29, 2018
Posted by: Niki Nicole
[This review was collected as part of a promotion.] I have only had this dishwasher for 18 months, I loved it.. It worked great and super quite. No problems until now. Warranty is up @ 12 months and now the latch is faulty and I have to pay for a service charge for someone to come out and look at it, then buy parts and pay for labor. This was the most expensive dishwasher at the shop and its already breaking down. Very unhappy.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, July 3, 2018
Hey Niki Nicole, I am terribly sorry to hear that you are unhappy with your dishwasher. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 18, 2015
Posted by: Mlara
from TN, United States
I bought a different brand of dishwasher (everyone was telling me how good they were) I used it for about a month and really didn't like it. I returned it and bought another Frigidaire. I love the way it works. the rack space it so much nicer. I will be a brand loyal customer from now on.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dishwasher!
on August 18, 2015
Posted by: Barble17
from Ocean City, MD, United States
Sooooo powerful, yet you don't hear a thing! It's the best!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and very quiet
on August 26, 2015
Posted by: MM California
from California, United States
Bought 2 months ago along with the matching range and microwave. Love how much goes into the dishwasher and the large utensils basket which somehow doesn't take up too much room. It shows a blue light on the floor to indicate when the cycle is over, which you really need because it is SO quiet. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Has some getting used to.....
on February 12, 2016
Posted by: AmyLynn
from Kentucky, United States
We purchased this dishwasher with only having experience with a "builder-grade" product for years. We decided to invest in the Professional model in hopes that the process would be simpler and the end result would be cleaner and more sanitary. In this model you need to load the dishes in a specific way to make certain of proper water distribution and cleanliness - that has been the greatest hurdle for us. Next was understanding the programming of the wash cycles in which we just referred to the manual. This machine IS quiet which we find to be a huge plus as well as the no-smudge surface.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor electronics
on September 14, 2016
Posted by: Dr Edd
from Jackson, MS
[This review was collected as part of a promotion.] I bought this dishwasher over a year ago and the electronic in this model work and then will not work. we have tried a number of their solutions but none of them work. It looks great and work great washing dishes,but it is impossible to get the electronic to work at a given time. Stay away unless you have a magic touch with electronics.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, September 26, 2016
Hey Dr Edd! Thank your for sharing your dishwasher experience. Have you tried resetting the dishwasher from the main circuit breaker? Please take a moment to contact us directly, we would like to review your account and see what assistance might be available. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Badly manufactured dish washer
on September 14, 2016
Posted by: Bubzdad
from Castle Rock, CO, United States
The screws holding the door panel are stripped and don't stay in place. I've been trying for 3 months to get it fixed. I'm getting the run around from 3 separate companies...everyone wants to help but no one knows how. I paid a lot of money for it and I just want it replaced with a machine that I can rely on and not worry about for the next 15 years.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 22, 2016
Hey Bubzdad, I can feel how frustrated you are with the dishwasher experience! Our records show you were scheduled for service 9/20/16. I have confidence in our service providers, that your repair appointment will resolve all your concerns. The limited one year warranty for repair (which covers all functional repair actions) is being honored, however your request for a replacement dishwasher cannot be granted. We do not have a replacement warranty on any major appliance at this time. Please reconnect with us directly if you have any further questions. Cordially, Ruth
Written by a customer while visiting frigidaire.com