Bought the TV from a small local chain. For the first week everything was great; but as we continued to use the TV, we started to notice small thin horizontal lines on the screen. Called support, and they were very helpful in trouble shooting the problem. Eventually, we determined the screen needed replacement. They had a local rep. contact me in a timely fashion to set up coming out to repalce the screen. After a few days the part arrived. The local rep. had checked over the screen before he came out to install, and it had been damaged in shipping. We had to wait on another screen to be shipped, but it came within 4 days. Rep. came to my house and replaced the screen, and within 45 minutes had a picture that looked great again. Overall, I am very happy with the TV, and the service I received for the repair. Good job Samsung.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New Samsung LED
on September 26, 2011
Posted by: baseline
from Woodland Hills, CA
Expertise:Beginner
The TV has a wonderful picture, it's so vivid. The only negative point would be the sound. It is not as clear as my previous Samsung LCD TV.
Pros: Bright display, Inexpensive, Realistic color
Cons: sound
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding value
on October 5, 2011
Posted by: USMCNamVet
When you can watch a football game and actually see the blades of grass under the player's shoes, can it possibly get any better?
Best looking TV on the market! I went from a 32-inch 720P 60Hz to this 46-inch 1080P 120Hz and it definitely made a huge difference. I also purchased a blu-ray player and that is definitely the only way I watch movies now. The auto dimming back light is very nice when the environmental lighting changes as well.
Is one of the best tv. i love it. i would recomment it. when i put it on it was great and great picture.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on October 12, 2011
Posted by: halfbreed
from Shell Knob. Missouri
Expertise:Intermediate
Super television put it together with HT D6500 home theater and sit back with popcorn and you will think your in the movies. haven't had any problems and I have all the internet setup wireless (router) and now problems