Customer reviews from brother-usa.com
Brother - Printer/ Copier/ Scanner/ Fax/ PhotoCapture Center
Average customer rating
3.2
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
6
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
5
50%of customers recommend this product.
(
4 out of
8)
Customer Reviews for Brother - Printer/ Copier/ Scanner/ Fax/ PhotoCapture Center
Customer Rating
5
Reliable, Dependable, Indispensable !
on September 26, 2022
Posted by: Bill
from Sylvania, Ohio
[This review was collected as part of a promotion.] The Brother Copier, Printer, Scanner has been an indispensable office tool here for years. Not many tools tell you how to fix themselves by pressing buttons!
Written by a customer while visiting brother-usa.com
Customer Rating
1
MFC240C printer/scanner/fax & repair
on April 22, 2023
Posted by: F Muzin
from Courtenay, BC Canada
The MFC240C was an excellent printer & scanner. Unfortunately after 15 years the ink overflow pad was full and Brother would not repair it or sell the necessary parts to customers, It was wasteful to have to recycle it and buy a replacement aslong as the MFC240C was still working fine.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 24, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Extremely satisfied except for one thing
on July 11, 2023
Posted by: Chris
from Canada
I bought it some years ago and it still works fine. Only one thing that I am not satisfied about and it is the fact that the scanner does not seem to be compatible with some new features. I just bought a new laptop (Asus, with Windows 11) and while the printer works very well, the scanner doesn't. I visited your website and tried to recup what was needed, but it still didn't work.
Written by a customer while visiting brother-usa.com