Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Built-In Refrigerator
Average customer rating
4.1
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
353
4 Stars
175
3 Stars
59
2 Stars
42
1 Star
37
83%of customers recommend this product.
(
526 out of
632)
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Built-In Refrigerator
Customer Rating
5
Great Refrigerator
on May 3, 2016
Posted by: Macramer24
from Lafayette, LA, United States
The duel ice maker is a great feature that is not found in most refrigerators. It has a sleek look and a lot of room.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
My 2nd Frigidaire Fridge
on May 4, 2016
Posted by: SS427CamaroCrazyGirk
from Upstate South Carolina
LOVE THE SECOND ICEMAKER!!!
Fridge is nice, but I miss my side by side. The ffeezer needs a redesign badly! When you pull the door open the icemaker working handle pulls the ice out and down into the bottom of the freezer so you have to make sure all the ice is pulled forward in the tray before you pull the tray forward. It also needs more dividers and maybe another sliding tray. I don't like digging to the bottom to find what I need. Main icemaker constantly hangs up when filling a glass. Doesn't seem to have as much room as my old trusty Gallery side by side does. I really miss it!!!
Fridge is nice, but I miss my side by side. The ffeezer needs a redesign badly! When you pull the door open the icemaker working handle pulls the ice out and down into the bottom of the freezer so you have to make sure all the ice is pulled forward in the tray before you pull the tray forward. It also needs more dividers and maybe another sliding tray. I don't like digging to the bottom to find what I need. Main icemaker constantly hangs up when filling a glass. Doesn't seem to have as much room as my old trusty Gallery side by side does. I really miss it!!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick, Online Outreach Representative, May 12, 2016
Hi, SS427CamaroCrazyGirk. Thanks so much for your continuing support of the Frigidaire Brand. I totally agree it’s a super nice fridge. I hate to hear you are having trouble with the ice tray. To prevent that sort of thing from happening your fridge should have a little piece called the ice bucket shield that stops the overflow of ice. If you are not sure, if you have the ice bucket shield, please give us a call directly. Also, if you do not use your ice maker regularly it may cause jamming in the ice/water dispenser. Hope this information helps. Thanks for the feedback and for being a loyal consumer with us! –Cheers, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bad engineering
on May 13, 2016
Posted by: Frugal_beans
from Chandler, AZ, United States
I bought this 2 months ago. Originally the doors would not line up or level. It took 3 service calls and then my appliance store decided to replace it. I was hoping it was just a lemon. I've had the 2nd if the same fridge for less than a week and there is another service call in. The water line coming out of door has no pressure and the water is warm. Shouldn't it be cold? This is a bad but and the only thing I truly like is the color. I feel stuck now because I bought the matching set. Ugh
No, I would not recommend this to a friend.
Response from frigidaire.comBy Geraldin L., Online Outreach Specialist, May 18, 2016
Hi Frugal_beans, please do not feel stuck! Allow us to learn more about your experience and determine how we may be able to assist you. Check you inbox for an email from us! We are awaiting your reply!-Geraldin
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it !
on May 14, 2016
Posted by: Plantgirl
from Oregon
It was time for a new refer. After seeing the professional series, I was hooked.
Looks beautiful. The bright lighting makes it so easy to see inside. I have never
had ice and water in the door. We did not realize what we were missing.
I love the fact that when I replace my dishwasher/I can match my fridge.
Looks beautiful. The bright lighting makes it so easy to see inside. I have never
had ice and water in the door. We did not realize what we were missing.
I love the fact that when I replace my dishwasher/I can match my fridge.
I would recommend this to a friend!
Response from frigidaire.comBy LaCourtney, Online Outreach Specialist, May 19, 2016
Thank you for choosing Frigidaire for your appliance needs, Plantgirl. Did you also know that your refrigerator will alert you if the temperature rises beyond cooling or if the door is left open too long? Very great feature, especially if you have kids. I hope you enjoy your refrigerator! Please feel free to reconnect with us directly should you have any questions or concerns regarding your refrigerator. Kind Regards, LaCourtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful refrigerator
on May 15, 2016
Posted by: DAwally
from Minneapolis, MN, United States
I did a total remodel about 30 days ago and bought this refrigerator. It's very well layer out and the shelves are very versatile! I love the 2 ice makers and the freezer is so easy to use with the slide out shelf!
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, May 20, 2016
Thank you for sharing your positive experience with us, DAwally. This model is filled with wonderful features, one of my favorite features are the shelf options. The slide-under and flip-up shelves allow you to optimize your space. I hope you enjoy your refrigerator for many years to come. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
2
Loud compressor
on May 20, 2016
Posted by: Disgusted Kat
from Flushing, NY
I just bought this refrigerator and its beautiful but the compressor is loud. Is that normal or do you think there is a problem? I don't think I can stand how loud it is.
Response from frigidaire.comBy Matt, Online Outreach Specialist, May 24, 2016
Hello! I see that you currently have a service call scheduled through us. We hope this service will help you with your Frigidaire refrigerator. If you continue to need further assistance please contact us directly.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Refrigerator
on May 21, 2016
Posted by: JD2464
from Boston, NY, United States
Looks great !!! I like the controls on the side of the door vs the face of the door. Dual ice maker is nice as well. Still trying to determine what the humming noise is twice a day, a motor kicks on for about 20 minutes and emits a fairly loud humming noise.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney, Online Outreach Specialist, July 12, 2016
Thank you for sharing your refrigerator experience with us, JD2464. The humming sound you're hearing is that of the compressor on your refrigerator, which is a normal audible sound. This is part of the cycling process to help keep your refrigerator running and cooling properly. I hope this helps! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our new, dream refrigerator/freezer!
on May 23, 2016
Posted by: griffins106
from Sun City West, AZ, United States
We are very pleased with our Frigidaire purchase. Exceeds all expectations!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com