Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Built-In Refrigerator
Average customer rating
4.1
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
353
4 Stars
175
3 Stars
59
2 Stars
42
1 Star
37
83%of customers recommend this product.
(
526 out of
632)
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Built-In Refrigerator
Customer Rating
1
Profoundly disappointing!
on December 14, 2016
Posted by: RM16
[This review was collected as part of a promotion.] This fridge is a warranty replacement for my previous one that Frigidaire deemed irreparable after multiple attempts to fix the ice maker. Supposedly they fixed the issue for 2016. However after 6 months this one is exhibiting the same problem and I am again without ice as I go through the process of trying to get a replacement. The whole thing is incredibly frustrating.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 5, 2017
RM16, thank you for taking the time to submit your refrigerator review. On behalf of Frigidaire, I would like to apologize for any frustration and inconvenience this has given you and your family. This is absolutely not the experience we wish upon any of our consumers. I would like to assure you we conduct rigorous tests to provide our consumers with the best appliances possible in the industry. Frigidaire uses some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. I have every confidence in our Authorized Service Providers and their ability to return you refrigerator’s ice maker to full functionality. Should you have any questions, please reconnect with us directly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Wet dripping Ice maker
on December 14, 2016
Posted by: Todddavis64
from Chesapeake, VA, United States
[This review was collected as part of a promotion.] I bought 1 month ago have had service out 2. Freezer door bowed. Top doors not sealing. Took them 3 weeks to decide to get me new one. Not a happy camper!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 5, 2017
Todddavis64, thank you for taking the time to submit your refrigerator review. On behalf of Frigidaire, I would like to apologize for any frustration and inconvenience this has given you and your family. This is absolutely not the experience we wish upon any of our consumers. I would like to assure you we conduct rigorous tests to provide our consumers with the best appliances possible in the industry. Frigidaire uses some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Further, I want to thank you for your willingness to share your opinions. Should you have any questions, please reconnect with us directly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good product, works well
on December 15, 2016
Posted by: Bigdog1
from Fort Ashby, WV, United States
[This review was collected as part of a promotion.] We bought all four products (dishwasher, stove, microwave, and refrigerator). We like them all.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Loving our new fridge
on December 21, 2016
Posted by: escheele
[This review was collected as part of a promotion.] Bought this fridge a month ago and it has been great. We really like the dual ice makers and the capacity.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 21, 2016
Posted by: Lisa44
from Las Vegas, NV, United States
[This review was collected as part of a promotion.] It was love at first sight! The straight clean lines, handles and no show prints, I just had to have it. I paired it with the stove and dishwasher. My kitchen is high end looking without the high end price. I do consider myself an appliance snob and proudly wear that label! Love , love, love them!
Lisa
Lisa
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
ice maker broke within 8 months
on December 25, 2016
Posted by: not happy 88
from WV, United States
I have already had the repair man out twice the first time was to work on the front door and then the ice maker broke they had to put a big black pad on the back and replace the ice maker
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna P., Online Outreach Specialist, January 13, 2017
Hello not happy 88. We thank you for taking the time to leave a review and regret to learn of your experience thus far. If you need additional assistance please contact us directly. Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
2
Frigidaire Review
on December 27, 2016
Posted by: SB405
from Chicago
[This review was collected as part of a promotion.] Loud!!!!! Need to call have have looked at. Runs 24 hours a day and can hear upstairs.
Response from frigidaire.comBy Ruth, Online Outreach Spoecialist, January 14, 2017
Thank you for sharing your refrigerator experience with us, SB405. Page 30 in your Owner’s Manual addresses the normal operating sounds you may experience. If what you are hearing is not listed, or you have any questions, please reconnect with us directly. Please call our Customer Engagement Center at 877-435-3287 for assistance. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday, and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
We like ours!
on January 18, 2017
Posted by: Dooie
from Fruita, CO, United States
[This review was collected as part of a promotion.] Bought it 2 months ago and love the layout and features. Tons of Space!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com