Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Built-In Refrigerator
Average customer rating
4.1
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
353
4 Stars
175
3 Stars
59
2 Stars
42
1 Star
37
83%of customers recommend this product.
(
526 out of
632)
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Built-In Refrigerator
Customer Rating
5
Has several features that are outstanding!
on April 26, 2016
Posted by: Deano1234
from McAllen, TX, United States
I bought this about a month ago and love the room in the freezer . The refrigerator itself is a life saver and I will recommend the Frigidare product to anyone ! Thank you for making a product we can be proud of.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
two ice makers comes in handy
on April 26, 2016
Posted by: rdusen
from Schertz, TX, United States
I have had this since Feb 2016 and everything is great except for the filter. After 1 month the water dispenser and ice maker all most stopped working. I had a repair man come out and he checked the mechanic of the frig and said everything was OK. I called Frigidaire and had one person tell me it was my water softener. So I bought a new filter which are pretty expensive. I called again and told them what the other person said and they provided me with a new filter and said to let them know if the same problem occurs again. I am about 3 wks with this filter, OK so far. I did not have any problems with my old fridge and it filter, not sure whats the problem.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Outstanding features
on April 26, 2016
Posted by: LTB33
from Cordova, TN
I bought one about 6 months ago and kept having problems with it due to the installers changed the doors so I requested another one and this one is working great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very impressed! Great organization.
on May 3, 2016
Posted by: Stacienty
from Clifton Park Center, NY, United States
I bought this fridge about two months ago and I'm overall impressed. Not a fan of the useless soda can holder. Waste of space. Front features are very bland
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on May 13, 2016
Posted by: James A
from Oregon, United States
No problems with anything! Xxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Overall Good Refrigerator
on May 15, 2016
Posted by: Taylor1950
from Las Cruces, NM, United States
We purchased this refrigerator on 4/15/2016, and it was delivered on 4/18,2016. I noticed right off there was a fan running all the time. I checked the Use & Care booklet and it said to raise the freezer temperature, which I did. The fan quit running immediately. Once the temperature got up to the set point, the fan was running all the time again. Called Frigidaire and an appointment was scheduled for 4/25,2016. The technician came and checked the refrigerator and freezer temperatures and said all was working fine. The small cooling fan on the unit continues to run, which I don't believe should be. Set up another appointment with the appliance repair and was told if nothing was found, I would have to pay for the service call. Cancelled the service call, although i still believe something is wrong. Not at all pleased that the unit runs most of the time.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Geraldin L., Online Outreach Specialist, May 18, 2016
Hi Taylor1950. Welcome to the Frigidaire family! The function of the evaporator fan in your refrigerator is to circulate the cold air from the freezer to the fresh food section. It is designed to turn off only on two occasions, when the refrigerator is in the defrost mode or when the door is opened. We hope this information is helpful to you. We do encourage you to reconnect with us if you have further questions or concerns.-Geraldin
Written by a customer while visiting frigidaire.com
Customer Rating
3
Temp control of produce draws
on May 15, 2016
Posted by: Tomcomis
from Leesburg, FL, United States
I purchased all the appliances..
I am a little disappointed in the freezer draw.. The basket becomes unhooked,
I am a little disappointed in the freezer draw.. The basket becomes unhooked,
No, I would not recommend this to a friend.
Response from frigidaire.comBy CarolAnn, Social Media, May 18, 2016
Hi Tomcomis - I hate when that happens! Often times when we shift our frozen goods around, or pull the drawer too quickly, it can become unhooked because one of our larger frozen items becomes lodged with the basket. I’m certainly guilty of it with my own refrigerator.
I would recommend placing frozen items where they will provide enough clearance between the baskets. This usually resolves the issue (albeit I still sometimes overstuff my freezer). For additional details on your freezer baskets, please refer to page 29 of your Use & Care Guide here: http://manuals.frigidaire.com/prodinfo_pdf/Anderson/808857602en.pdf
Please let us know if this helps – Best Regards, CarolAnn
I would recommend placing frozen items where they will provide enough clearance between the baskets. This usually resolves the issue (albeit I still sometimes overstuff my freezer). For additional details on your freezer baskets, please refer to page 29 of your Use & Care Guide here: http://manuals.frigidaire.com/prodinfo_pdf/Anderson/808857602en.pdf
Please let us know if this helps – Best Regards, CarolAnn
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful appliance but not perfect
on May 17, 2016
Posted by: Frugal_Mom
from Indianapolis
I really love most of the things about my new refrigerator. I love the commercial look of the stainless steel and the beefy handles. The finish is easy to keep clean; doesn't show fingerprints easily. It holds an incredible amount of food. During the holidays, I was able to store an amazing amount of food in it. The fruit/vegetable bins are really big. I like the way you can reconfigure the shelves and drawers.
However, there are a few things that are a bit of an annoyance. The deli tray isn't big enough and doesn't slide in smoothly. The top ice maker doesn't seem to know when the bin is full. It just keeps making ice and won't stop. I have to watch it and shut it off for a while when it gets full. Otherwise, it gets all jammed up and freezes into one huge chunk of ice. I had the service technician out and he replaced the entire ice maker unit. But it still does the same thing. The water for the door dispenser is barely cold and it always drips after you use it and gets water in the tray. You have to remember to leave you cup there until the drips stop. I wish I could replace the soda can dispenser in the door with something else, since I don't use that feature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com