Customer reviews from frigidaire.com
Frigidaire - Professional 27.8 Cu. Ft. French Door Built-In Refrigerator
Average customer rating
4.1
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
353
4 Stars
175
3 Stars
59
2 Stars
42
1 Star
37
83%of customers recommend this product.
(
526 out of
632)
Customer Reviews for Frigidaire - Professional 27.8 Cu. Ft. French Door Built-In Refrigerator
Customer Rating
5
Great function and storage, we love it.
on August 12, 2016
Posted by: Laredman
from Grapevine, TX, United States
Our Frigidaire is only 4 months old and the change water filter light is on, what's that all about?
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fit our need
on August 14, 2016
Posted by: Kcschueler
from Spokane, WA, United States
Purchased on a Monday and had it installed on Tuesday. The only problem is that the upper ice maker was spraying water all over the interior. This was fixed the next day. Make sure to have the unit tipped back very slightly to help with door closure.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 17, 2016
Posted by: sandy6008
from Decatur, GA, United States
I have had my new refrigerator a little over 5 months now. It performs very well and I enjoy the space and the large freezer capacity at the bottom. My only problem is the door with the little flap does not close automatically. This is my second call to the repairman who comes on Friday.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
How can it be this bad?
on October 14, 2016
Posted by: absurdityabounds
from BR, LA
[This review was collected as part of a promotion.] I really liked the aesthetics of the professional series, but unfortunately I am regretting my choice do to this refrigerator. The in-door water / ice dispenser doesn't function. There is frequently condensation on the inside of the fridge. The leveling system design doesn't function. It's possible that there is some unseen damage that was done by the delivery, but it functions according to the instruction manual. Depending on how my upcoming warranty claim is handle will decide if I ever buy Frigidaire products again. Note: My last fridge was a Frigidaire and I loved it - zero complaints. If I could go back and choose a different unit / manufacturer I probably would.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Social Media, October 18, 2016
Thank you for sharing your experience with us, absurdityabounds. Are you able to dispense anything from the dispenser? If not, could it be locked? You statement that the leveling system is not working could be the contributing to the condensate in the refrigerator. Somehow warm air is getting inside and mixing with the cool air and causing moisture. If your refrigerator is incapable of being leveled, the door may not be making a good seal with the cabinet letting the warm air in. I ask that you stay in contact with me during the repair process so I may assist you promptly and document your account accordingly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 21, 2016
Posted by: Kim0217
from Rockville Centre, NY, United States
[This review was collected as part of a promotion.] Bought this fridge 6 months ago. So happy with my choice! Lots of room!! Not one issue with it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love it
on November 10, 2016
Posted by: Maxf
[This review was collected as part of a promotion.] Love all the ice plenty of space for a family of 5. Temperature and alarm control on door awesome
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love having two ice makers
on November 10, 2016
Posted by: valkrenz
from Oklahoma, United States
[This review was collected as part of a promotion.] I bought this in August, I have had the ice maker in the freezer replaced twice now. Was disappointed that the water in the door is not cold, if I had known that at the time of purchase I would have chosen another model. Overall I like this frig.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
It's a little early to rate higher or lower
on November 11, 2016
Posted by: Jackm123
from Stone Mountain, GA, United States
[This review was collected as part of a promotion.] We have had this refrigerator for less than a month. I am struck with the highly negative reviews I read AFTER we bought it. I hope that, by now, the horrible problems I read about have been resolved by now.
However, one thing I will mention: it is ABSOLUTELY THE NOISIEST refrigerator I've NOT ONLY EVER OWNED BUT EVER OBSERVED. WHY???
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 5, 2016
Jackm123, thank you for sharing your refrigerator experience with us. Page 30 in your Owner’s Manual addresses the normal operating sounds your refrigerator will exhibit. Should you have any questions, please reconnect with us directly for assistance. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com