Customer reviews from frigidaire.ca
Frigidaire - Professional 18.6 Cu. Ft. Built-In Refrigerator
Average customer rating
2.6
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
4
4 Stars
2
3 Stars
1
2 Stars
6
1 Star
6
24%of customers recommend this product.
(
4 out of
17)
Customer Reviews for Frigidaire - Professional 18.6 Cu. Ft. Built-In Refrigerator
Customer Rating
2
Should not be called Professional
on August 27, 2020
Posted by: jenn74
from london on
we bought both the fridge and freezer 2-1/2 years ago. The doors are dimpled from installing them! You cannot move the units without putting small dents in them. Just yesterday the temperature of the fridge went up to 65 degrees and would not cool down. Had a repair guy in today and the fridge had multiple small Freon leaks!! Not even 3 years old and it's leaking Freon!!?? Who knows how long its been leaking?? the guy said it was completely empty!! I will be buying a different brand of fridge!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Briana, Online Outreach Specialist, September 16, 2020
Hello, Jenn74! Thank you for your review. We are sorry to hear about your experience with your refrigerator. Your feedback is important to us and has not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Product availability
on September 17, 2020
Posted by: Roger14
from Montreal qc
We designed our new kitchen with the Frigidaire Professional fridge and freezer combo in the plans. With Covid 19 everything had taken much longer than expected. Now that we are ready to order the fridge and freezer the product is no longer available. Is this the end of the product or are you just delayed because of the Covid 19 situation?
Written by a customer while visiting frigidaire.ca
Customer Rating
1
refrigerant leaks out
on November 2, 2020
Posted by: Anonymous
from Vancouver BC
first one lasted five years before refrigerant leaked out.
second one lasted three years before refrigerant leaked out.
unable to buy a new one. appliance repair could not fix
we're hooped at the moment. frigidaire refuses to take ownership of this problem
second one lasted three years before refrigerant leaked out.
unable to buy a new one. appliance repair could not fix
we're hooped at the moment. frigidaire refuses to take ownership of this problem
No, I would not recommend this to a friend.
Response from frigidaire.caBy Corletta , Outreach Social Specialist , November 10, 2020
Hi Markhwhite! Thank you for making us aware of your recent experience. We’d love to learn more and see how best to resolve your concerns. Please be on the lookout for an email from us. Corletta
Written by a customer while visiting frigidaire.ca