Customer reviews from frigidaire.com
Frigidaire - Professional 18.6 Cu. Ft. Built-In Refrigerator
Average customer rating
4.3
(576 Reviews)
Rating breakdown 576 reviews
5 Stars
388
4 Stars
104
3 Stars
21
2 Stars
12
1 Star
51
93%of customers recommend this product.
(
309 out of
333)
Customer Reviews for Frigidaire - Professional 18.6 Cu. Ft. Built-In Refrigerator
Customer Rating
5
Tons of space
on October 6, 2019
Posted by: Woodrow123
[This review was collected as part of a promotion.] I bought this fridge along with a full freezer to replace two split units. There is a lot of extra space because they are one large space not split up by additional walls and doors. The only complaint we have is that they are kind of hard to open but that shows that they have a good seal so we can deal with that.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Space matters
on October 6, 2019
Posted by: Knuckles815
[This review was collected as part of a promotion.] So much space in a smaller footprint. We love it. The door seal is so strong I move the fridge. Hopefully it loosens just a little.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great but loud
on December 27, 2019
Posted by: JPSerani
[This review was collected as part of a promotion.] Hi. I just bought the combo of freezer and refrigerator from a local authorized distributor in Colombia. I’m very concerned because it is too loud. Is there something we can do? Thanks
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 3, 2020
Hello JPSerani.
Thank you for taking the time to share your feedback and for your recent business. I understand you have concerns with the noise level of your new Frigidaire refrigerator. With the newer high-efficiency design you will experience sounds you were not previously familiar with. Appliance operates at higher pressures during the start of the ON cycle. This is normal. The sound will level off or disappear as appliance continues to run.
If you would to speak about these matters with us directly, please give our customer service team a call. Our team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Thank you for taking the time to share your feedback and for your recent business. I understand you have concerns with the noise level of your new Frigidaire refrigerator. With the newer high-efficiency design you will experience sounds you were not previously familiar with. Appliance operates at higher pressures during the start of the ON cycle. This is normal. The sound will level off or disappear as appliance continues to run.
If you would to speak about these matters with us directly, please give our customer service team a call. Our team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great but...
on March 7, 2020
Posted by: No time for this
Love this refrigerator it having to replace the gasket after 5 years is ridiculous. Is there a way to silence the alarm for longer than a few minutes (besides plugging for the night) until we replace it?
Response from frigidaire.comBy Briana, Online Outreach Specialist, March 9, 2020
Hello, Valued Consumer! Thank you for your review. While we are glad to know that you love your refrigerator, we are sorry to hear that you have found yourself replacing the gasket after 5 years. To maintain the door gasket, it is important to properly clean the seal with a damp cloth, food items and debris that may become stuck to the gasket can prevent the door from properly sealing. The audible alert can be turned off by pressing the Alert Reset key. Hopefully, this information is useful to you. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gorgeous
on May 30, 2020
Posted by: Ag11
[This review was collected as part of a promotion.] We bought this refrigerator with the matching trim kit and freezer for our new house. It is beautiful- looks like a much more expensive built-in unit. It is huge, and as pretty on the inside as the outside. I have zero complaints.
The refrigerator didn’t cool after we initially got power to the house- I was extremely nervous having to call warranty and wondering how much of an ordeal it would be. Unbelievably, Frigidaire scheduled a tech the SAME DAY. The tech was able to connect something inside that had not been connected in the factory and get it working, and it’s been perfect ever since. I was astonished at how great Frigidaire customer service was.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and functional
on June 1, 2020
Posted by: bdog6942
[This review was collected as part of a promotion.] I bought this unit along with the full size matching freezer and built in trim kit. The unit is bright, roomy and works really well. The set is a perfect addition to our new Kitchen and we love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomy! Love the storage options
on June 30, 2020
Posted by: Lindale
[This review was collected as part of a promotion.] This is the second Frigidaire single door refrigerator we've owned. The first one had to be left at the house we sold. It was 10 years old and still running great. We didn't even look at any other refrigerator when we were choosing appliances for our new house.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the storage
on August 5, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] We purchased this for a new custom build and love it. It has so much storage and is so quiet!
Written by a customer while visiting frigidaire.com