Customer reviews from frigidaire.com
Frigidaire - Professional 18.6 Cu. Ft. Built-In Refrigerator
Average customer rating
4.3
(576 Reviews)
Rating breakdown 576 reviews
5 Stars
388
4 Stars
104
3 Stars
21
2 Stars
12
1 Star
51
93%of customers recommend this product.
(
309 out of
333)
Customer Reviews for Frigidaire - Professional 18.6 Cu. Ft. Built-In Refrigerator
Customer Rating
5
I love this fridge!
on August 4, 2020
Posted by: Hbbb
I got on here to replace a shelf I accidentally broke and saw some bad reviews. I just wanted to say we've had this fridge for at least 5 years and have had zero trouble with it. Its spacious for our family of 5 and the food keeps great.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Bad start
on August 11, 2016
Posted by: Mdtuls
from Wisconsin, United States
Bought because I loved the way it looked received product and it froze everything I put in it over night turns out had a bad board got it replaced and now works great a lot of room
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 19, 2016
I hate to hear about your recent experience with your refrigerator, Mdtuls. I am glad that your refrigerator is now working as expected and that you are satisfied. My favorite feature of your model is the SpacePro shelving system for organizing! Warm regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
one of the best
on October 27, 2016
Posted by: J Leo
from VA, United States
[This review was collected as part of a promotion.] bought the freezer unit and the trim to go with these. wow. I only miss a water dispenser.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Better than the last model
on August 17, 2017
Posted by: GSpoda
from Pine Grove, PA, United States
After only lasting 5 years, and having my kitchen designed around a pair of twins, I was forced to buy the same model to fill the space. This new generation has some nice improvements like better handles and lighting. They look great, they dont seem to last, only time will tell. The compressor is a bit loud at times, so fingers are crossed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, September 28, 2017
I hope that the refrigerator lasts beyond your expectations, GSpoda! Best regards, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Gem
on August 29, 2017
Posted by: llba
[This review was collected as part of a promotion.] Beautiful. Filtration system. Ability to see everything. Flexibility of shelving height. I now have ice. Great handles.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Wide fridge
on May 21, 2018
Posted by: lili2g
from Bonney Lake, WA
[This review was collected as part of a promotion.] Refrigerator has great visual appeal however, although it's wide which gives the appearance of more space there actually isn't. It is not as deep as a standard one therefore you aren't able to fit more product in it even though visually it appears that you should. Biggest drawback is that it doesn't have water on the fridge. This is something that comes standard on virtually all refrigerators now so I don't see how this important feature got overlooked.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 22, 2018
Hi Lili2g!
We hate hearing that you are not content with the design of your refrigerator and will be sure to let the proper channel know.
We always appreciate our fellow Frigidaire ambassadors, who take the time to give us their feedback.
Please know that we will make our design and engineer teams aware of your feedback and experiences for future reference.
Should you ever need any assistance or have any concerns, do not hesitate to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly –CiCi
We hate hearing that you are not content with the design of your refrigerator and will be sure to let the proper channel know.
We always appreciate our fellow Frigidaire ambassadors, who take the time to give us their feedback.
Please know that we will make our design and engineer teams aware of your feedback and experiences for future reference.
Should you ever need any assistance or have any concerns, do not hesitate to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly –CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Spacious refrigerator
on May 26, 2018
Posted by: Ek68
from Louisiana
[This review was collected as part of a promotion.] My refrigerator is a replacement for the same one that failed after only six years. I am hoping this one lasts longer.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer, Online Outreach Specialist, May 31, 2018
Thank you for your review, Ek68. We certainly apologize for the trouble you experienced with your first unit. We hope that you enjoy your new unit for many years. If you still have a concern of sorts, contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of storage. Great inside lighting.
on November 20, 2018
Posted by: Imbric8
from Arizona
[This review was collected as part of a promotion.] This was exactly what we were looking for. We wanted the maximum amount of refrigerator storage without having to need two refrigerators. Our only criticism is that the handle is not reversible, but we knew that at the time of purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com