Customer reviews from frigidaire.com
Frigidaire - Professional 18.6 Cu. Ft. Built-In Refrigerator
Average customer rating
4.3
(576 Reviews)
Rating breakdown 576 reviews
5 Stars
388
4 Stars
104
3 Stars
21
2 Stars
12
1 Star
51
93%of customers recommend this product.
(
309 out of
333)
Customer Reviews for Frigidaire - Professional 18.6 Cu. Ft. Built-In Refrigerator
Customer Rating
1
Middle of the night alarm clock
on October 6, 2016
Posted by: Peteingilroy
Have had it about 7 months and the door ajar alarm keeps going off. Have to go to the basement to turn off the breaker. I suppose our food will spoil before a replacement part is received.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, October 13, 2016
Oh no, PeteAnello! I hate to hear that the door ajar alarm keeps going off. Please look for my email communication to you shortly. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed....completely disappointed.
on January 20, 2017
Posted by: Byers_B
from Farmington, NM, United States
I am so heart-breakingly disappointed in this beautiful product. We originally purchased our unit in 2013. It worked flawlessly for about 15 months, just long enough for the warranty to expire. It started by freezing up and within a week or so the compressor had gone out completely. Frigidaire customer service was helpful and we did get a replacement after purchasing the extended warranty (~$250). Fast forward to now, we are 16 months we with our replacement refrigerator. The compressor has begun to knock loudly, the unit is freezing all of the items in the fridge and now the alarm has been sounding. Feels like deja vu. I cannot believe this is happening again. I loved everything about this product and had designed our upcoming kitchen remodel around the unit.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, January 26, 2017
Hey Byers_B, thank you for taking the time to share your review with us. I certainly understand your refrigerator section is freezing your food. You can check your damper which is located on the left-hand side in the rear of your refrigerator section. While your refrigerator is running you can use a mirror to check your damper. If your damper is open but your evaporator fan is not running you can try using a hair dryer on your damper door for about five to ten minutes to see if the door closes. If it does close please allow 24 hours. If you still have a concern of sorts, please contact us directly at 1-800-374-4432. Warmly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Wonderful for a cooking family
on January 26, 2017
Posted by: LauraW
from Albany, WI, United States
[This review was collected as part of a promotion.] We bought the entire life is of Frigidaire Professional appliances. Rather than purchase the combined fridge and freezer, we bought each of them separately. This has excellent space and interior lighting. The stainless steel exterior is holding get up well in a house with 3 humans and 2 German Shepherds. It is easy to clean and the wide shelves can hold a lot. The door bins are great and large enough to hold gallons of milk.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Impressive Refrigerator
on March 15, 2017
Posted by: LauraR
from Lake Lynn, PA, United States
[This review was collected as part of a promotion.] We installed this refrigerator a month ago so I can't speak to its durability. We are very satisfied with the storage and lighting. Although shallow, it is wide and the design allows for easy access to items at the back of the shelves. We purchased the matching freezer and trim kit and the built-in look gets a lot of compliments without the high price tag. I had read negative reviews regarding sounds made by the units and the icemaker. We have used the icemaker without any issues and the sounds we sometimes hear are not loud enough to be a nuisance. Tried to add photos but link wasn't operational.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome fridge!
on July 18, 2017
Posted by: CammyD
from Mesa, AZ, United States
[This review was collected as part of a promotion.] My entire kitchen remodel was designed around this fridge. I could not be happier with my purchase, I absolutely love this fridge! It has so much room on the inside and is beautiful and sleek on the outside! If you're contemplating buying it, don't question it anymore just buy it!! You won't regret it!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE IT! SO MUCH ROOM!
on July 18, 2017
Posted by: Snyder Family
from Natchez, MS
[This review was collected as part of a promotion.] I wanted a simple, roomy refrigerator with a lot of space for our very large family, without the "extras" that take up needed space (example: ice maker). I don't have to fight to find room for that large pot roast, pot of soup or turkey! Ice maker and ice/water dispensers are nice, but space was more important to us. This was EXACTLY what I needed! And it looks nice in my kitchen!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent in every way.
on September 2, 2017
Posted by: NewInTown
from New York, United States
[This review was collected as part of a promotion.] This fridge was in the house we bought a few weeks ago - it was installed as part of the renovation done by the previous owner.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Professional look without the price
on September 29, 2017
Posted by: Afsides
from Louisiana, United States
Great frig/freezer set. All of the function and look of high end products without the price.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com